Daily Papers

Large language models (LLMs) struggle to navigate culturally specific communication norms, limiting their effectiveness in global contexts. We focus on Persian taarof, a social norm in Iranian interactions, which is a sophisticated system of ritual politeness that emphasizes deference, modesty, and indirectness, yet remains absent from existing cultural benchmarks. We introduce TaarofBench, the first benchmark for evaluating LLM understanding of taarof, comprising 450 role-play scenarios covering 12 common social interaction topics, validated by native speakers. Our evaluation of five frontier LLMs reveals substantial gaps in cultural competence, with accuracy rates 40-48% below native speakers when taarof is culturally appropriate. Performance varies between interaction topics, improves with Persian-language prompts, and exhibits gender-based asymmetries. We also show that responses rated "polite" by standard metrics often violate taarof norms, indicating the limitations of Western politeness frameworks. Through supervised fine-tuning and Direct Preference Optimization, we achieve 21.8% and 42.3% improvement in model alignment with cultural expectations. Our human study with 33 participants (11 native Persian, 11 heritage, and 11 non-Iranian speakers) forms baselines in varying degrees of familiarity with Persian norms. This work lays the foundation for developing diverse and culturally aware LLMs, enabling applications that better navigate complex social interactions.

We investigate the impact of politeness levels in prompts on the performance of large language models (LLMs). Polite language in human communications often garners more compliance and effectiveness, while rudeness can cause aversion, impacting response quality. We consider that LLMs mirror human communication traits, suggesting they align with human cultural norms. We assess the impact of politeness in prompts on LLMs across English, Chinese, and Japanese tasks. We observed that impolite prompts often result in poor performance, but overly polite language does not guarantee better outcomes. The best politeness level is different according to the language. This phenomenon suggests that LLMs not only reflect human behavior but are also influenced by language, particularly in different cultural contexts. Our findings highlight the need to factor in politeness for cross-cultural natural language processing and LLM usage.

Enterprise customers are increasingly adopting Large Language Models (LLMs) for critical communication tasks, such as drafting emails, crafting sales pitches, and composing casual messages. Deploying such models across different regions requires them to understand diverse cultural and linguistic contexts and generate safe and respectful responses. For enterprise applications, it is crucial to mitigate reputational risks, maintain trust, and ensure compliance by effectively identifying and handling unsafe or offensive language. To address this, we introduce SweEval, a benchmark simulating real-world scenarios with variations in tone (positive or negative) and context (formal or informal). The prompts explicitly instruct the model to include specific swear words while completing the task. This benchmark evaluates whether LLMs comply with or resist such inappropriate instructions and assesses their alignment with ethical frameworks, cultural nuances, and language comprehension capabilities. In order to advance research in building ethically aligned AI systems for enterprise use and beyond, we release the dataset and code: https://github.com/amitbcp/multilingual_profanity.

Large Language Models (LLMs) are increasingly used to ``professionalize'' workplace communication, often at the cost of linguistic identity. We introduce "Cultural Ghosting", the systematic erasure of linguistic markers unique to non-native English varieties during text processing. Through analysis of 22,350 LLM outputs generated from 1,490 culturally marked texts (Indian, Singaporean,& Nigerian English) processed by five models under three prompt conditions, we quantify this phenomenon using two novel metrics: Identity Erasure Rate (IER) & Semantic Preservation Score (SPS). Across all prompts, we find an overall IER of 10.26%, with model-level variation from 3.5% to 20.5% (5.9x range). Crucially, we identify a Semantic Preservation Paradox: models maintain high semantic similarity (mean SPS = 0.748) while systematically erasing cultural markers. Pragmatic markers (politeness conventions) are 1.9x more vulnerable than lexical markers (71.5% vs. 37.1% erasure). Our experiments demonstrate that explicit cultural-preservation prompts reduce erasure by 29% without sacrificing semantic quality.

The wording of natural language prompts has been shown to influence the performance of large language models (LLMs), yet the role of politeness and tone remains underexplored. In this study, we investigate how varying levels of prompt politeness affect model accuracy on multiple-choice questions. We created a dataset of 50 base questions spanning mathematics, science, and history, each rewritten into five tone variants: Very Polite, Polite, Neutral, Rude, and Very Rude, yielding 250 unique prompts. Using ChatGPT 4o, we evaluated responses across these conditions and applied paired sample t-tests to assess statistical significance. Contrary to expectations, impolite prompts consistently outperformed polite ones, with accuracy ranging from 80.8% for Very Polite prompts to 84.8% for Very Rude prompts. These findings differ from earlier studies that associated rudeness with poorer outcomes, suggesting that newer LLMs may respond differently to tonal variation. Our results highlight the importance of studying pragmatic aspects of prompting and raise broader questions about the social dimensions of human-AI interaction.

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules as a force multiplier to aid human moderators is a tantalizing prospect, but adequate evaluation approaches have so far been elusive. In this paper, we establish a systematic definition of conversational moderation effectiveness grounded on moderation literature and establish design criteria for conducting realistic yet safe evaluation. We then propose a comprehensive evaluation framework to assess models' moderation capabilities independently of human intervention. With our framework, we conduct the first known study of language models as conversational moderators, finding that appropriately prompted models that incorporate insights from social science can provide specific and fair feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation.

Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in conversational analysis. This article presents findings of polite emotional dialogue act associations, where we can correlate the relationships between the socio-linguistic cues. We confirm our hypothesis that the utterances with the emotion classes Anger and Disgust are more likely to be impolite. At the same time, Happiness and Sadness are more likely to be polite. A less expectable phenomenon occurs with dialogue acts Inform and Commissive which contain more polite utterances than Question and Directive. Finally, we conclude on the future work of these findings to extend the learning of social behaviours using politeness.

Large Language Models (LLMs) need to adapt their predictions to diverse cultural contexts to benefit diverse communities across the world. While previous efforts have focused on single-LLM, single-turn approaches, we propose to exploit the complementary strengths of multiple LLMs to promote cultural adaptability. We introduce a Multi-Agent Debate framework, where two LLM-based agents debate over a cultural scenario and collaboratively reach a final decision. We propose two variants: one where either LLM agents exclusively debate and another where they dynamically choose between self-reflection and debate during their turns. We evaluate these approaches on 7 open-weight LLMs (and 21 LLM combinations) using the NormAd-ETI benchmark for social etiquette norms in 75 countries. Experiments show that debate improves both overall accuracy and cultural group parity over single-LLM baselines. Notably, multi-agent debate enables relatively small LLMs (7-9B) to achieve accuracies comparable to that of a much larger model (27B parameters).

In recent years, researchers have started analyzing the cultural sensitivity of LLMs. In this respect, Etiquettes have been an active area of research. Etiquettes are region-specific and are an essential part of the culture of a region; hence, it is imperative to make LLMs sensitive to etiquettes. However, there needs to be more resources in evaluating LLMs for their understanding and bias with regard to etiquettes. In this resource paper, we introduce EtiCor++, a corpus of etiquettes worldwide. We introduce different tasks for evaluating LLMs for knowledge about etiquettes across various regions. Further, we introduce various metrics for measuring bias in LLMs. Extensive experimentation with LLMs shows inherent bias towards certain regions.

We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.

Ethical reasoning is a crucial skill for Large Language Models (LLMs). However, moral values are not universal, but rather influenced by language and culture. This paper explores how three prominent LLMs -- GPT-4, ChatGPT, and Llama2-70B-Chat -- perform ethical reasoning in different languages and if their moral judgement depend on the language in which they are prompted. We extend the study of ethical reasoning of LLMs by Rao et al. (2023) to a multilingual setup following their framework of probing LLMs with ethical dilemmas and policies from three branches of normative ethics: deontology, virtue, and consequentialism. We experiment with six languages: English, Spanish, Russian, Chinese, Hindi, and Swahili. We find that GPT-4 is the most consistent and unbiased ethical reasoner across languages, while ChatGPT and Llama2-70B-Chat show significant moral value bias when we move to languages other than English. Interestingly, the nature of this bias significantly vary across languages for all LLMs, including GPT-4.

Large language models (LLMs) are used worldwide, yet exhibit Western cultural tendencies. Many countries are now building ``regional'' or ``sovereign'' LLMs, but it remains unclear whether they reflect local values and practices or merely speak local languages. Using India as a case study, we evaluate six Indic and six global LLMs on two dimensions -- values and practices -- grounded in nationally representative surveys and community-sourced QA datasets. Across tasks, Indic models do not align better with Indian norms than global models; in fact, a U.S. respondent is a closer proxy for Indian values than any Indic model. We further run a user study with 115 Indian users and find that writing suggestions from both global and Indic LLMs introduce Westernized or exoticized writing. Prompting and regional fine-tuning fail to recover alignment and can even degrade existing knowledge. We attribute this to scarce culturally grounded data, especially for pretraining. We position cultural evaluation as a first-class requirement alongside multilingual benchmarks and offer a reusable, community-grounded methodology. We call for native, community-authored corpora and thickxwide evaluations to build truly sovereign LLMs.

Pre-trained multilingual language models (PMLMs) are commonly used when dealing with data from multiple languages and cross-lingual transfer. However, PMLMs are trained on varying amounts of data for each language. In practice this means their performance is often much better on English than many other languages. We explore to what extent this also applies to moral norms. Do the models capture moral norms from English and impose them on other languages? Do the models exhibit random and thus potentially harmful beliefs in certain languages? Both these issues could negatively impact cross-lingual transfer and potentially lead to harmful outcomes. In this paper, we (1) apply the MoralDirection framework to multilingual models, comparing results in German, Czech, Arabic, Mandarin Chinese, and English, (2) analyse model behaviour on filtered parallel subtitles corpora, and (3) apply the models to a Moral Foundations Questionnaire, comparing with human responses from different countries. Our experiments demonstrate that, indeed, PMLMs encode differing moral biases, but these do not necessarily correspond to cultural differences or commonalities in human opinions.

Content moderation is a global challenge, yet major tech platforms prioritize high-resource languages, leaving low-resource languages with scarce native moderators. Since effective moderation depends on understanding contextual cues, this imbalance increases the risk of improper moderation due to non-native moderators' limited cultural understanding. Through a user study, we identify that non-native moderators struggle with interpreting culturally-specific knowledge, sentiment, and internet culture in the hate speech moderation. To assist them, we present LLM-C3MOD, a human-LLM collaborative pipeline with three steps: (1) RAG-enhanced cultural context annotations; (2) initial LLM-based moderation; and (3) targeted human moderation for cases lacking LLM consensus. Evaluated on a Korean hate speech dataset with Indonesian and German participants, our system achieves 78% accuracy (surpassing GPT-4o's 71% baseline), while reducing human workload by 83.6%. Notably, human moderators excel at nuanced contents where LLMs struggle. Our findings suggest that non-native moderators, when properly supported by LLMs, can effectively contribute to cross-cultural hate speech moderation.

Paraphrasing of offensive content is a better alternative to content removal and helps improve civility in a communication environment. Supervised paraphrasers; however, rely heavily on large quantities of labelled data to help preserve meaning and intent. They also retain a large portion of the offensiveness of the original content, which raises questions on their overall usability. In this paper we aim to assist practitioners in developing usable paraphrasers by exploring In-Context Learning (ICL) with large language models (LLMs), i.e., using a limited number of input-label demonstration pairs to guide the model in generating desired outputs for specific queries. Our study focuses on key factors such as -- number and order of demonstrations, exclusion of prompt instruction, and reduction in measured toxicity. We perform principled evaluation on three datasets, including our proposed Context-Aware Polite Paraphrase dataset, comprising of dialogue-style rude utterances, polite paraphrases, and additional dialogue context. We evaluate our approach using two closed source and one open source LLM. Our results reveal that ICL is comparable to supervised methods in generation quality, while being qualitatively better by 25% on human evaluation and attaining lower toxicity by 76%. Also, ICL-based paraphrasers only show a slight reduction in performance even with just 10% training data.

Large language models (LLMs) have achieved strong performance across a wide range of tasks, but they are also prone to sycophancy, the tendency to agree with user statements regardless of validity. Previous research has outlined both the extent and the underlying causes of sycophancy in earlier models, such as ChatGPT-3.5 and Davinci. Newer models have since undergone multiple mitigation strategies, yet there remains a critical need to systematically test their behavior. In particular, the effect of language on sycophancy has not been explored. In this work, we investigate how the language influences sycophantic responses. We evaluate three state-of-the-art models, GPT-4o mini, Gemini 1.5 Flash, and Claude 3.5 Haiku, using a set of tweet-like opinion prompts translated into five additional languages: Arabic, Chinese, French, Spanish, and Portuguese. Our results show that although newer models exhibit significantly less sycophancy overall compared to earlier generations, the extent of sycophancy is still influenced by the language. We further provide a granular analysis of how language shapes model agreeableness across sensitive topics, revealing systematic cultural and linguistic patterns. These findings highlight both the progress of mitigation efforts and the need for broader multilingual audits to ensure trustworthy and bias-aware deployment of LLMs.

As multilingual Large Language Models (LLMs) gain traction across South Asia, their alignment with local ethical norms, particularly for Bengali, which is spoken by over 285 million people and ranked 6th globally, remains underexplored. Existing ethics benchmarks are largely English-centric and shaped by Western frameworks, overlooking cultural nuances critical for real-world deployment. To address this, we introduce BengaliMoralBench, the first large-scale ethics benchmark for the Bengali language and socio-cultural contexts. It covers five moral domains, Daily Activities, Habits, Parenting, Family Relationships, and Religious Activities, subdivided into 50 culturally relevant subtopics. Each scenario is annotated via native-speaker consensus using three ethical lenses: Virtue, Commonsense, and Justice ethics. We conduct systematic zero-shot evaluation of prominent multilingual LLMs, including Llama, Gemma, Qwen, and DeepSeek, using a unified prompting protocol and standard metrics. Performance varies widely (50-91% accuracy), with qualitative analysis revealing consistent weaknesses in cultural grounding, commonsense reasoning, and moral fairness. BengaliMoralBench provides a foundation for responsible localization, enabling culturally aligned evaluation and supporting the deployment of ethically robust AI in diverse, low-resource multilingual settings such as Bangladesh.

Recent work has shown that LLMs overrepresent dominant cultures, particularly Western ones, while marginalizing others. We investigate whether this affects models' ability to generate culturally adapted responses by evaluating their use of local measurement units based on the user's perceived cultural background. We introduce Cultural and Pragmatic Response Inference (CAPRI), a dataset of conversations with varying levels of cultural cues. Experiments with state-of-the-art LLMs show that models can infer cultural background and recall relevant conventions, but often fail to utilize the information to adapt their answers to the relevant cultural conventions, unless explicitly prompted to perform the tasks sequentially. We further evaluate adaptation to the interpretation of time and quantity expressions, two subjective language grounding dimensions that are affected by culture. We find that models increasingly adapt their answers as cultural cues accumulate, but their priors are not culture-neutral, sometimes aligning with the model's country of origin. Overall, CAPRI provides a resource for future research aimed at narrowing the gap between cultural knowledge and culturally adaptive language generation.

Large Language Models (LLMs) have shown proficiency in generating persuasive dialogue, yet concerns about the fluency and sophistication of their outputs persist. This paper presents a multi-LLM communication framework designed to enhance the generation of persuasive data automatically. This framework facilitates the efficient production of high-quality, diverse linguistic content with minimal human oversight. Through extensive evaluations, we demonstrate that the generated data excels in naturalness, linguistic diversity, and the strategic use of persuasion, even in complex scenarios involving social taboos. The framework also proves adept at generalizing across novel contexts. Our results highlight the framework's potential to significantly advance research in both computational and social science domains concerning persuasive communication.

The Javanese language features a complex system of honorifics that vary according to the social status of the speaker, listener, and referent. Despite its cultural and linguistic significance, there has been limited progress in developing a comprehensive corpus to capture these variations for natural language processing (NLP) tasks. In this paper, we present Unggah-Ungguh, a carefully curated dataset designed to encapsulate the nuances of Unggah-Ungguh Basa, the Javanese speech etiquette framework that dictates the choice of words and phrases based on social hierarchy and context. Using Unggah-Ungguh, we assess the ability of language models (LMs) to process various levels of Javanese honorifics through classification and machine translation tasks. To further evaluate cross-lingual LMs, we conduct machine translation experiments between Javanese (at specific honorific levels) and Indonesian. Additionally, we explore whether LMs can generate contextually appropriate Javanese honorifics in conversation tasks, where the honorific usage should align with the social role and contextual cues. Our findings indicate that current LMs struggle with most honorific levels, exhibitinga bias toward certain honorific tiers.

Immense effort has been dedicated to minimizing the presence of harmful or biased generative content and better aligning AI output to human intention; however, research investigating the cultural values of LLMs is still in very early stages. Cultural values underpin how societies operate, providing profound insights into the norms, priorities, and decision making of their members. In recognition of this need for further research, we draw upon cultural psychology theory and the empirically-validated GLOBE framework to propose the LLM-GLOBE benchmark for evaluating the cultural value systems of LLMs, and we then leverage the benchmark to compare the values of Chinese and US LLMs. Our methodology includes a novel "LLMs-as-a-Jury" pipeline which automates the evaluation of open-ended content to enable large-scale analysis at a conceptual level. Results clarify similarities and differences that exist between Eastern and Western cultural value systems and suggest that open-generation tasks represent a more promising direction for evaluation of cultural values. We interpret the implications of this research for subsequent model development, evaluation, and deployment efforts as they relate to LLMs, AI cultural alignment more broadly, and the influence of AI cultural value systems on human-AI collaboration outcomes.

Large language models work well on English and behave in poorly understood ways on languages typologically far from it. Japanese is a clean example, where evaluation still leans on translation quality and JGLUE-style benchmarks, which roll lexical, syntactic and pragmatic competence into a single score. The phenomena on which general-purpose models fail Japanese users are pragmatic: honorifics, in-group and out-group reference, context-sensitive politeness, zero anaphora. I introduce J-PragEval-v0, a minimal-pair benchmark isolating four such phenomena from surface fluency, and combine it with linear probes and teacher-forced log-probability evaluation to ask where inside TinySwallow-1.5B (28 layers, hidden size 1536) the corresponding contrasts live. The four features split three ways. Honorific register sits cleanly in the residual stream: 0.96 balanced accuracy at layer 15, and the model flips its preferred continuation with the scenario on 93 percent of items. Implicit subject and in-group reference are not linearly decodable at the final prompt token (0.48 and 0.38), yet flip rates are 0.77 and 0.79, so the contrast is worked out during generation rather than stored at the prompt. Indirect refusal is the negative case: 0.95 probe accuracy collapsing to a 0.43 flip rate under length-normalised teacher forcing, because the current minimal pairs conflate politeness with continuation length. I also specify Pragmatic Representation Steering, a parameter-free inference-time method that edits residual-stream activations along the class-mean-difference directions probing identifies. Feasibility is argued indirectly rather than demonstrated: the contrastive activation addition baseline, the same geometry the method would inject, recovers probe accuracy within one to two points of logistic regression wherever a linear signal exists. Scaling to Llama-3.1-Swallow-8B is the next step.

Large Language Models (LLMs) attempt to imitate human behavior by responding to humans in a way that pleases them, including by adhering to their values. However, humans come from diverse cultures with different values. It is critical to understand whether LLMs showcase different values to the user based on the stereotypical values of a user's known country. We prompt different LLMs with a series of advice requests based on 5 Hofstede Cultural Dimensions -- a quantifiable way of representing the values of a country. Throughout each prompt, we incorporate personas representing 36 different countries and, separately, languages predominantly tied to each country to analyze the consistency in the LLMs' cultural understanding. Through our analysis of the responses, we found that LLMs can differentiate between one side of a value and another, as well as understand that countries have differing values, but will not always uphold the values when giving advice, and fail to understand the need to answer differently based on different cultural values. Rooted in these findings, we present recommendations for training value-aligned and culturally sensitive LLMs. More importantly, the methodology and the framework developed here can help further understand and mitigate culture and language alignment issues with LLMs.

The rapid advancement of large language models (LLMs) has raised concerns about cultural bias, fairness, and their applicability in diverse linguistic and underrepresented regional contexts. To enhance and benchmark the capabilities of LLMs, there is a need to develop large-scale resources focused on multilingual, local, and cultural contexts. In this study, we propose the NativQA framework, which can seamlessly construct large-scale, culturally and regionally aligned QA datasets in native languages. The framework utilizes user-defined seed queries and leverages search engines to collect location-specific, everyday information. It has been evaluated across 39 locations in 24 countries and in 7 languages -- ranging from extremely low-resource to high-resource languages -- resulting in over 300K Question-Answer (QA) pairs. The developed resources can be used for LLM benchmarking and further fine-tuning. The framework has been made publicly available for the community (https://gitlab.com/nativqa/nativqa-framework).

Drawing on contemporary pragmatist philosophy and linguistic theories on cognition, meaning, and communication, this paper presents a dynamic, metasemantic-metapragmatic taxonomy for grounding and conceptualizing human-like multimodal communicative alignment. The framework is rooted in contemporary developments of the three basic communicative capacities initially identified by American logician and pragmatist philosopher Charles Sanders Peirce: iconic (sensory and perceptual qualities), indexical (contextual and sociocultural associations), and rule-like (symbolic and intuitive reasoning). Expanding on these developments, I introduce the concept of indexical contextualization and propose the principle of "contextualization directionality" for characterizing the crucial metapragmatic capacity for maintaining, navigating, or transitioning between semantic and pragmatic modes of multimodal communication. I contend that current cognitive-social computational and engineering methodologies disproportionately emphasize the semantic/metasemantic domain, overlooking the pivotal role of metapragmatic indexicality in traversing the semantic-pragmatic spectrum of communication. The framework's broader implications for intentionality, identity, affect, and ethics in within-modal and cross-modal human-machine alignment are also discussed.

As the scaling of Large Language Models (LLMs) has dramatically enhanced their capabilities, there has been a growing focus on the alignment problem to ensure their responsible and ethical use. While existing alignment efforts predominantly concentrate on universal values such as the HHH principle, the aspect of culture, which is inherently pluralistic and diverse, has not received adequate attention. This work introduces a new benchmark, CDEval, aimed at evaluating the cultural dimensions of LLMs. CDEval is constructed by incorporating both GPT-4's automated generation and human verification, covering six cultural dimensions across seven domains. Our comprehensive experiments provide intriguing insights into the culture of mainstream LLMs, highlighting both consistencies and variations across different dimensions and domains. The findings underscore the importance of integrating cultural considerations in LLM development, particularly for applications in diverse cultural settings. Through CDEval, we aim to broaden the horizon of LLM alignment research by including cultural dimensions, thus providing a more holistic framework for the future development and evaluation of LLMs. This benchmark serves as a valuable resource for cultural studies in LLMs, paving the way for more culturally aware and sensitive models.

Recent research has demonstrated that the multi-task fine-tuning of multi-modal Large Language Models (LLMs) using an assortment of annotated downstream vision-language datasets significantly enhances their performance. Yet, during this process, a side effect, which we termed as the "multi-modal alignment tax", surfaces. This side effect negatively impacts the model's ability to format responses appropriately -- for instance, its "politeness" -- due to the overly succinct and unformatted nature of raw annotations, resulting in reduced human preference. In this paper, we introduce Polite Flamingo, a multi-modal response rewriter that transforms raw annotations into a more appealing, "polite" format. Polite Flamingo is trained to reconstruct high-quality responses from their automatically distorted counterparts and is subsequently applied to a vast array of vision-language datasets for response rewriting. After rigorous filtering, we generate the PF-1M dataset and further validate its value by fine-tuning a multi-modal LLM with it. Combined with novel methodologies including U-shaped multi-stage tuning and multi-turn augmentation, the resulting model, Clever Flamingo, demonstrates its advantages in both multi-modal understanding and response politeness according to automated and human evaluations.

Existing language models (LMs) often exhibit a Western-centric bias and struggle to represent diverse cultural knowledge. Previous attempts to address this rely on synthetic data and express cultural knowledge only in English. In this work, we study whether a small amount of human-written, multilingual cultural preference data can improve LMs across various model families and sizes. We first introduce CARE, a multilingual resource of 24.1k responses with human preferences on 2,580 questions about Chinese and Arab cultures, all carefully annotated by native speakers and offering more balanced coverage. Using CARE, we demonstrate that cultural alignment improves existing LMs beyond generic resources without compromising general capabilities. Moreover, we evaluate the cultural awareness of LMs, native speakers, and retrieved web content when queried in different languages. Our experiment reveals regional disparities among LMs, which may also be reflected in the documentation gap: native speakers often take everyday cultural commonsense and social norms for granted, while non-natives are more likely to actively seek out and document them. CARE is publicly available at https://github.com/Guochry/CARE (we plan to add Japanese data in the near future).

As online communication increasingly incorporates under-represented languages and colloquial dialects, standard translation systems often fail to preserve local slang, code-mixing, and culturally embedded markers of harmful speech. Translating toxic content between low-resource language pairs poses additional challenges due to scarce parallel data and safety filters that sanitize offensive expressions. In this work, we propose a reproducible, two-stage framework for toxicity-preserving translation, demonstrated on a code-mixed Singlish safety corpus. First, we perform human-verified few-shot prompt engineering: we iteratively curate and rank annotator-selected Singlish-target examples to capture nuanced slang, tone, and toxicity. Second, we optimize model-prompt pairs by benchmarking several large language models using semantic similarity via direct and back-translation. Quantitative human evaluation confirms the effectiveness and efficiency of our pipeline. Beyond improving translation quality, our framework contributes to the safety of multicultural LLMs by supporting culturally sensitive moderation and benchmarking in low-resource contexts. By positioning Singlish as a testbed for inclusive NLP, we underscore the importance of preserving sociolinguistic nuance in real-world applications such as content moderation and regional platform governance.

Cultural alignment in Large Language Models (LLMs) is essential for producing contextually aware, respectful, and trustworthy outputs. Without it, models risk generating stereotyped, insensitive, or misleading responses that fail to reflect cultural diversity w.r.t Helpful, Harmless, and Honest (HHH) paradigm. Existing benchmarks represent early steps toward cultural alignment; yet, no benchmarks currently enables systematic evaluation of cultural alignment in line with UNESCO's principles of cultural diversity w.r.t HHH paradigm. Therefore, to address this gap, we built Align-Cultura, two-stage pipeline for cultural alignment. Stage I constructs CULTURAX, the HHH-English dataset grounded in the UNESCO cultural taxonomy, through Query Construction, which reclassifies prompts, expands underrepresented domains (or labels), and prevents data leakage with SimHash. Then, Response Generation pairs prompts with culturally grounded responses via two-stage rejection sampling. The final dataset contains 1,500 samples spanning 30 subdomains of tangible and intangible cultural forms. Stage II benchmarks CULTURAX on general-purpose models, culturally fine-tuned models, and open-weight LLMs (Qwen3-8B and DeepSeek-R1-Distill-Qwen-7B). Empirically, culturally fine-tuned models improve joint HHH by 4%-6%, reduce cultural failures by 18%, achieve 10%-12% efficiency gains, and limit leakage to 0.3%.

Existing Large Multimodal Models (LMMs) generally focus on only a few regions and languages. As LMMs continue to improve, it is increasingly important to ensure they understand cultural contexts, respect local sensitivities, and support low-resource languages, all while effectively integrating corresponding visual cues. In pursuit of culturally diverse global multimodal models, our proposed All Languages Matter Benchmark (ALM-bench) represents the largest and most comprehensive effort to date for evaluating LMMs across 100 languages. ALM-bench challenges existing models by testing their ability to understand and reason about culturally diverse images paired with text in various languages, including many low-resource languages traditionally underrepresented in LMM research. The benchmark offers a robust and nuanced evaluation framework featuring various question formats, including true/false, multiple choice, and open-ended questions, which are further divided into short and long-answer categories. ALM-bench design ensures a comprehensive assessment of a model's ability to handle varied levels of difficulty in visual and linguistic reasoning. To capture the rich tapestry of global cultures, ALM-bench carefully curates content from 13 distinct cultural aspects, ranging from traditions and rituals to famous personalities and celebrations. Through this, ALM-bench not only provides a rigorous testing ground for state-of-the-art open and closed-source LMMs but also highlights the importance of cultural and linguistic inclusivity, encouraging the development of models that can serve diverse global populations effectively. Our benchmark is publicly available.

Social norms govern culturally appropriate behavior in communication, enabling dialogue systems to produce responses that are not only coherent but also socially acceptable. We present NormGenesis, a multicultural framework for generating and annotating socially grounded dialogues across English, Chinese, and Korean. To model the dynamics of social interaction beyond static norm classification, we propose a novel dialogue type, Violation-to-Resolution (V2R), which models the progression of conversations following norm violations through recognition and socially appropriate repair. To improve pragmatic consistency in underrepresented languages, we implement an exemplar-based iterative refinement early in the dialogue synthesis process. This design introduces alignment with linguistic, emotional, and sociocultural expectations before full dialogue generation begins. Using this framework, we construct a dataset of 10,800 multi-turn dialogues annotated at the turn level for norm adherence, speaker intent, and emotional response. Human and LLM-based evaluations demonstrate that NormGenesis significantly outperforms existing datasets in refinement quality, dialogue naturalness, and generalization performance. We show that models trained on our V2R-augmented data exhibit improved pragmatic competence in ethically sensitive contexts. Our work establishes a new benchmark for culturally adaptive dialogue modeling and provides a scalable methodology for norm-aware generation across linguistically and culturally diverse languages.

Cross-cultural competence in large language models (LLMs) requires the ability to identify Culture-Specific Items (CSIs) and to adapt them appropriately across cultural contexts. Progress in evaluating this capability has been constrained by the scarcity of high-quality CSI-annotated corpora with parallel cross-cultural sentence pairs. To address this limitation, we introduce XCR-Bench, a Cross(X)-Cultural Reasoning Benchmark consisting of 4.9k parallel sentences and 1,098 unique CSIs, spanning three distinct reasoning tasks with corresponding evaluation metrics. Our corpus integrates Newmark's CSI framework with Hall's Triad of Culture, enabling systematic analysis of cultural reasoning beyond surface-level artifacts and into semi-visible and invisible cultural elements such as social norms, beliefs, and values. Our findings show that state-of-the-art LLMs exhibit consistent weaknesses in identifying and adapting CSIs related to social etiquette and cultural reference. Additionally, we find evidence that LLMs encode regional and ethno-religious biases even within a single linguistic setting during cultural adaptation. We release our corpus and code to facilitate future research on cross-cultural NLP.

We present SeaEval, a benchmark for multilingual foundation models. In addition to characterizing how these models understand and reason with natural language, we also investigate how well they comprehend cultural practices, nuances, and values. Alongside standard accuracy metrics, we investigate the brittleness of foundation models in the dimensions of semantics and multilinguality. Our analyses span both open-sourced and closed models, leading to empirical results across classic NLP tasks, reasoning, and cultural comprehension. Key findings indicate (1) Most models exhibit varied behavior when given paraphrased instructions. (2) Many models still suffer from exposure bias (e.g., positional bias, majority label bias). (3) For questions rooted in factual, scientific, and commonsense knowledge, consistent responses are expected across multilingual queries that are semantically equivalent. Yet, most models surprisingly demonstrate inconsistent performance on these queries. (4) Multilingually-trained models have not attained "balanced multilingual" capabilities. Our endeavors underscore the need for more generalizable semantic representations and enhanced multilingual contextualization. SeaEval can serve as a launchpad for more thorough investigations and evaluations for multilingual and multicultural scenarios.

The integration of Large Language Models (LLMs) into various global cultures fundamentally presents a cultural challenge: LLMs must navigate interactions, respect social norms, and avoid transgressing cultural boundaries. However, it is still unclear if LLMs can adapt their outputs to diverse cultural norms. Our study focuses on this aspect. We introduce NormAd, a novel dataset, which includes 2.6k stories that represent social and cultural norms from 75 countries, to assess the ability of LLMs to adapt to different granular levels of socio-cultural contexts such as the country of origin, its associated cultural values, and prevalent social norms. Our study reveals that LLMs struggle with cultural reasoning across all contextual granularities, showing stronger adaptability to English-centric cultures over those from the Global South. Even with explicit social norms, the top-performing model, Mistral-7b-Instruct, achieves only 81.8\% accuracy, lagging behind the 95.6\% achieved by humans. Evaluation on NormAd further reveals that LLMs struggle to adapt to stories involving gift-giving across cultures. Due to inherent agreement or sycophancy biases, LLMs find it considerably easier to assess the social acceptability of stories that adhere to cultural norms than those that deviate from them. Our benchmark measures the cultural adaptability (or lack thereof) of LLMs, emphasizing the potential to make these technologies more equitable and useful for global audiences. We release the NormAd dataset and its associated code on GitHub.

Social norms fundamentally shape interpersonal communication. We present NormDial, a high-quality dyadic dialogue dataset with turn-by-turn annotations of social norm adherences and violations for Chinese and American cultures. Introducing the task of social norm observance detection, our dataset is synthetically generated in both Chinese and English using a human-in-the-loop pipeline by prompting large language models with a small collection of expert-annotated social norms. We show that our generated dialogues are of high quality through human evaluation and further evaluate the performance of existing large language models on this task. Our findings point towards new directions for understanding the nuances of social norms as they manifest in conversational contexts that span across languages and cultures.

Since the launch of ChatGPT, a powerful AI Chatbot developed by OpenAI, large language models (LLMs) have made significant advancements in both academia and industry, bringing about a fundamental engineering paradigm shift in many areas. While LLMs are powerful, it is also crucial to best use their power where "prompt'' plays a core role. However, the booming LLMs themselves, including excellent APIs like ChatGPT, have several inherent limitations: 1) temporal lag of training data, and 2) the lack of physical capabilities to perform external actions. Recently, we have observed the trend of utilizing prompt-based tools to better utilize the power of LLMs for downstream tasks, but a lack of systematic literature and standardized terminology, partly due to the rapid evolution of this field. Therefore, in this work, we survey related prompting tools and promote the concept of the "Prompting Framework" (PF), i.e. the framework for managing, simplifying, and facilitating interaction with large language models. We define the lifecycle of the PF as a hierarchical structure, from bottom to top, namely: Data Level, Base Level, Execute Level, and Service Level. We also systematically depict the overall landscape of the emerging PF field and discuss potential future research and challenges. To continuously track the developments in this area, we maintain a repository at https://github.com/lxx0628/Prompting-Framework-Survey, which can be a useful resource sharing platform for both academic and industry in this field.

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general chit-chat to focused goal-oriented discourse. While these agents excel at generating high-quality responses that are relevant to prior context, they suffer from a lack of awareness of the overall direction in which the conversation is headed, and the likelihood of task success inherent therein. Thus, we propose a framework in which dialogue agents can evaluate the progression of a conversation toward or away from desired outcomes, and use this signal to inform planning for subsequent responses. Our framework is composed of three key elements: (1) the notion of a "global" dialogue state (GDS) space, (2) a task-specific progression function (PF) computed in terms of a conversation's trajectory through this space, and (3) a planning mechanism based on dialogue rollouts by which an agent may use progression signals to select its next response.

As large language models (LLMs) become key advisors in various domains, their cultural sensitivity and reasoning skills are crucial in multicultural environments. We introduce Nunchi-Bench, a benchmark designed to evaluate LLMs' cultural understanding, with a focus on Korean superstitions. The benchmark consists of 247 questions spanning 31 topics, assessing factual knowledge, culturally appropriate advice, and situational interpretation. We evaluate multilingual LLMs in both Korean and English to analyze their ability to reason about Korean cultural contexts and how language variations affect performance. To systematically assess cultural reasoning, we propose a novel evaluation strategy with customized scoring metrics that capture the extent to which models recognize cultural nuances and respond appropriately. Our findings highlight significant challenges in LLMs' cultural reasoning. While models generally recognize factual information, they struggle to apply it in practical scenarios. Furthermore, explicit cultural framing enhances performance more effectively than relying solely on the language of the prompt. To support further research, we publicly release Nunchi-Bench alongside a leaderboard.

We present a large-scale human evaluation benchmark for assessing cultural localisation in machine translation produced by state-of-the-art multilingual large language models (LLMs). Existing MT benchmarks emphasise token-level and grammatical accuracy, but of ten overlook pragmatic and culturally grounded competencies required for real-world localisation. Building on a pilot study of 87 translations across 20 languages, we evaluate 7 multilingual LLMs across 15 target languages with 5 native-speaker raters per language. Raters scored both full-text translations and segment-level instances of culturally nuanced language (idioms, puns, holidays, and culturally embedded concepts) on an ordinal 0-3 quality scale; segment ratings additionally included an NA option for untranslated segments. Across full-text evaluations, mean overall quality is modest (1.68/3): GPT-5 (2.10/3), Claude Sonnet 3.7 (1.97/3), and Mistral Medium 3.1 (1.84/3) form the strongest tier with fewer catastrophic failures. Segment-level results show sharp category effects: holidays (2.20/3) and cultural concepts (2.19/3) translate substantially better than idioms (1.65/3) and puns (1.45/3), and idioms are most likely to be left untranslated. These findings demonstrate a persistent gap between grammatical adequacy and cultural resonance. To our knowledge, this is the first multilingual, human-annotated benchmark focused explicitly on cultural nuance in translation and localisation, highlighting the need for culturally informed training data, improved cross-lingual pragmatics, and evaluation paradigms that better reflect real-world communicative competence.

Large language models (LLMs) are trained on vast amounts of data to generate natural language, enabling them to perform tasks like text summarization and question answering. These models have become popular in artificial intelligence (AI) assistants like ChatGPT and already play an influential role in how humans access information. However, the behavior of LLMs varies depending on their design, training, and use. In this paper, we uncover notable diversity in the ideological stance exhibited across different LLMs and languages in which they are accessed. We do this by prompting a diverse panel of popular LLMs to describe a large number of prominent and controversial personalities from recent world history, both in English and in Chinese. By identifying and analyzing moral assessments reflected in the generated descriptions, we find consistent normative differences between how the same LLM responds in Chinese compared to English. Similarly, we identify normative disagreements between Western and non-Western LLMs about prominent actors in geopolitical conflicts. Furthermore, popularly hypothesized disparities in political goals among Western models are reflected in significant normative differences related to inclusion, social inequality, and political scandals. Our results show that the ideological stance of an LLM often reflects the worldview of its creators. This raises important concerns around technological and regulatory efforts with the stated aim of making LLMs ideologically `unbiased', and it poses risks for political instrumentalization.

This paper presents a comparative benchmark evaluating the performance of Typica.ai's custom Moroccan Darija toxicity detection model against major LLM-based moderation APIs: OpenAI (omni-moderation-latest), Mistral (mistral-moderation-latest), and Anthropic Claude (claude-3-haiku-20240307). We focus on culturally grounded toxic content, including implicit insults, sarcasm, and culturally specific aggression often overlooked by general-purpose systems. Using a balanced test set derived from the OMCD_Typica.ai_Mix dataset, we report precision, recall, F1-score, and accuracy, offering insights into challenges and opportunities for moderation in underrepresented languages. Our results highlight Typica.ai's superior performance, underlining the importance of culturally adapted models for reliable content moderation.

Large Language Models (LLMs) are predominantly trained and aligned in ways that reinforce Western-centric epistemologies and socio-cultural norms, leading to cultural homogenization and limiting their ability to reflect global civilizational plurality. Existing benchmarking frameworks fail to adequately capture this bias, as they rely on rigid, closed-form assessments that overlook the complexity of cultural inclusivity. To address this, we introduce WorldView-Bench, a benchmark designed to evaluate Global Cultural Inclusivity (GCI) in LLMs by analyzing their ability to accommodate diverse worldviews. Our approach is grounded in the Multiplex Worldview proposed by Senturk et al., which distinguishes between Uniplex models, reinforcing cultural homogenization, and Multiplex models, which integrate diverse perspectives. WorldView-Bench measures Cultural Polarization, the exclusion of alternative perspectives, through free-form generative evaluation rather than conventional categorical benchmarks. We implement applied multiplexity through two intervention strategies: (1) Contextually-Implemented Multiplex LLMs, where system prompts embed multiplexity principles, and (2) Multi-Agent System (MAS)-Implemented Multiplex LLMs, where multiple LLM agents representing distinct cultural perspectives collaboratively generate responses. Our results demonstrate a significant increase in Perspectives Distribution Score (PDS) entropy from 13% at baseline to 94% with MAS-Implemented Multiplex LLMs, alongside a shift toward positive sentiment (67.7%) and enhanced cultural balance. These findings highlight the potential of multiplex-aware AI evaluation in mitigating cultural bias in LLMs, paving the way for more inclusive and ethically aligned AI systems.

As Large Language Models (LLMs) gain stronger multilingual capabilities, their ability to handle culturally diverse entities becomes crucial. Prior work has shown that LLMs often favor Western-associated entities in Arabic, raising concerns about cultural fairness. Due to the lack of multilingual benchmarks, it remains unclear if such biases also manifest in different non-Western languages. In this paper, we introduce Camellia, a benchmark for measuring entity-centric cultural biases in nine Asian languages spanning six distinct Asian cultures. Camellia includes 19,530 entities manually annotated for association with the specific Asian or Western culture, as well as 2,173 naturally occurring masked contexts for entities derived from social media posts. Using Camellia, we evaluate cultural biases in four recent multilingual LLM families across various tasks such as cultural context adaptation, sentiment association, and entity extractive QA. Our analyses show a struggle by LLMs at cultural adaptation in all Asian languages, with performance differing across models developed in regions with varying access to culturally-relevant data. We further observe that different LLM families hold their distinct biases, differing in how they associate cultures with particular sentiments. Lastly, we find that LLMs struggle with context understanding in Asian languages, creating performance gaps between cultures in entity extraction.

Large language models (LLMs), such as ChatGPT, have rapidly penetrated into people's work and daily lives over the past few years, due to their extraordinary conversational skills and intelligence. ChatGPT has become the fastest-growing software in terms of user numbers in human history and become an important foundational model for the next generation of artificial intelligence applications. However, the generations of LLMs are not entirely reliable, often producing content with factual errors, biases, and toxicity. Given their vast number of users and wide range of application scenarios, these unreliable responses can lead to many serious negative impacts. This thesis introduces the exploratory works in the field of language model reliability during the PhD study, focusing on the correctness, non-toxicity, and fairness of LLMs from both software testing and natural language processing perspectives. First, to measure the correctness of LLMs, we introduce two testing frameworks, FactChecker and LogicAsker, to evaluate factual knowledge and logical reasoning accuracy, respectively. Second, for the non-toxicity of LLMs, we introduce two works for red-teaming LLMs. Third, to evaluate the fairness of LLMs, we introduce two evaluation frameworks, BiasAsker and XCulturalBench, to measure the social bias and cultural bias of LLMs, respectively.

Warning: this paper contains content that may be offensive or upsetting Hate speech moderation on global platforms poses unique challenges due to the multimodal and multilingual nature of content, along with the varying cultural perceptions. How well do current vision-language models (VLMs) navigate these nuances? To investigate this, we create the first multimodal and multilingual parallel hate speech dataset, annotated by a multicultural set of annotators, called Multi3Hate. It contains 300 parallel meme samples across 5 languages: English, German, Spanish, Hindi, and Mandarin. We demonstrate that cultural background significantly affects multimodal hate speech annotation in our dataset. The average pairwise agreement among countries is just 74%, significantly lower than that of randomly selected annotator groups. Our qualitative analysis indicates that the lowest pairwise label agreement-only 67% between the USA and India-can be attributed to cultural factors. We then conduct experiments with 5 large VLMs in a zero-shot setting, finding that these models align more closely with annotations from the US than with those from other cultures, even when the memes and prompts are presented in the dominant language of the other culture. Code and dataset are available at https://github.com/MinhDucBui/Multi3Hate.

Large Vision-Language Models (LVLMs) have recently gained attention due to their distinctive performance and broad applicability. While it has been previously shown that their efficacy in usage scenarios involving non-Western contexts falls short, existing studies are limited in scope, covering just a narrow range of cultures, focusing exclusively on a small number of cultural aspects, or evaluating a limited selection of models on a single task only. Towards globally inclusive LVLM research, we introduce GIMMICK, an extensive multimodal benchmark designed to assess a broad spectrum of cultural knowledge across 144 countries representing six global macro-regions. GIMMICK comprises six tasks built upon three new datasets that span 728 unique cultural events or facets on which we evaluated 20 LVLMs and 11 LLMs, including five proprietary and 26 open-weight models of all sizes. We systematically examine (1) regional cultural biases, (2) the influence of model size, (3) input modalities, and (4) external cues. Our analyses reveal strong biases toward Western cultures across models and tasks and highlight strong correlations between model size and performance, as well as the effectiveness of multimodal input and external geographic cues. We further find that models have more knowledge of tangible than intangible aspects (e.g., food vs. rituals) and that they excel in recognizing broad cultural origins but struggle with a more nuanced understanding.

As large language models (LLMs) are increasingly deployed to users around the world, they are integrated into everyday tasks across diverse cultural contexts, from drafting personal communications to brainstorming creative ideas. These tasks are inherently cultural: they require contextual appropriateness, symbolic resonance, and tacit cultural expectations that native speakers draw on instinctively, meaning that a response can be factually plausible yet unmistakably wrong to a local reader. Existing cultural benchmarks have treated culture as a flat set of facts via fact verification or norm entailment methods, and have adopted LLM-as-a-Judge without examining whether they can capture such thick cultural errors. To address this gap, we present JuICE (Benchmark for LLM-Judge in Identifying Cultural Errors), a multilingual dataset of 7,470 span-level annotations of cultural and linguistic errors in long-form LLM responses. It covers 1,050 query-response pairs from four countries (the United States, South Korea, Indonesia, and Bangladesh), in both English and their countries' main languages. Using JuICE, we find that even the strongest LLM-judge achieves only an F1 of 0.52 in the erroneous span detection task. Furthermore, LLM-judges consistently miss thick cultural errors that local residents readily identify. Our findings suggest that robust cultural evaluation must move beyond surface-level detection toward frameworks that account for the depth and situatedness of cultural meaning.

Although LLMs have been extremely effective in a large number of complex tasks, their understanding and functionality for regional languages and cultures are not well studied. In this paper, we explore the ability of various LLMs to comprehend the cultural aspects of two regional languages: Malayalam (state of Kerala, India) and Yoruba (West Africa). Using Hofstede's six cultural dimensions: Power Distance (PDI), Individualism (IDV), Motivation towards Achievement and Success (MAS), Uncertainty Avoidance (UAV), Long Term Orientation (LTO), and Indulgence (IVR), we quantify the cultural awareness of LLM-based responses. We demonstrate that although LLMs show a high cultural similarity for English, they fail to capture the cultural nuances across these 6 metrics for Malayalam and Yoruba. We also highlight the need for large-scale regional language LLM training with culturally enriched datasets. This will have huge implications for enhancing the user experience of chat-based LLMs and also improving the validity of large-scale LLM agent-based market research.

Today, large language models are widely used as judges to evaluate responses from other language models. Hence, it is imperative to benchmark and improve these LLM-judges on real-world language model usage: a typical human-assistant conversation is lengthy, and shows significant diversity in topics, intents, and requirements across turns, e.g. social interactions, task requests, feedback. We present Amulet, a framework that leverages pertinent linguistic concepts of dialog-acts and maxims to improve the accuracy of LLM-judges on preference data with complex, multi-turn conversational context. Amulet presents valuable insights about (a) the communicative structures and intents present in the conversation (dialog acts), and (b) the satisfaction of conversational principles (maxims) by the preference responses, and uses them to make judgments. On four challenging datasets, Amulet shows that (a) humans frequently (60 to 70 percent of the time) change their intents from one turn of the conversation to the next, and (b) in 75 percent of instances, the preference responses can be differentiated via dialog acts and/or maxims, reiterating the latter's significance in judging such data. Amulet can be used either as a judge by applying the framework to a single LLM, or integrated into a jury with different LLM judges; our judges and juries show strong improvements on relevant baselines for all four datasets.

Generative models are increasingly being used in various applications, such as text generation, commonsense reasoning, and question-answering. To be effective globally, these models must be aware of and account for local socio-cultural contexts, making it necessary to have benchmarks to evaluate the models for their cultural familiarity. Since the training data for LLMs is web-based and the Web is limited in its representation of information, it does not capture knowledge present within communities that are not on the Web. Thus, these models exacerbate the inequities, semantic misalignment, and stereotypes from the Web. There has been a growing call for community-centered participatory research methods in NLP. In this work, we respond to this call by using participatory research methods to introduce DOSA, the first community-generated Dataset of 615 Social Artifacts, by engaging with 260 participants from 19 different Indian geographic subcultures. We use a gamified framework that relies on collective sensemaking to collect the names and descriptions of these artifacts such that the descriptions semantically align with the shared sensibilities of the individuals from those cultures. Next, we benchmark four popular LLMs and find that they show significant variation across regional sub-cultures in their ability to infer the artifacts.

This paper argues that contemporary multilingual NLP has converged on a fragile and misleading paradigm of incidental multilingualism. Today's LLMs appear multilingual largely because they are trained on massive, uneven web corpora, not because multilingual or multicultural competence has been treated as a core design objective. We contend that this paradigm systematically produces unequal, brittle, and opaque behavior across languages, with severe consequences in real-world and agentic deployments where models must reason, plan, and act across multiple linguistic contexts. We report a focused empirical study of two practical questions: which languages models self-report as supported and which languages they actually respond in across multilingual prompts. We additionally demonstrate how even a simple language-change attack can surface these failures and expose hidden assumptions about language in LLM-based systems. To address this, we call for a shift toward multilingualism by design: a research agenda that treats equitable multilingual performance, cultural grounding, and cross-lingual behavioral understanding as first-class goals in all aspects of the model pipeline.

Elaborating a series of intermediate reasoning steps significantly improves the ability of large language models (LLMs) to solve complex problems, as such steps would evoke LLMs to think sequentially. However, human sarcasm understanding is often considered an intuitive and holistic cognitive process, in which various linguistic, contextual, and emotional cues are integrated to form a comprehensive understanding, in a way that does not necessarily follow a step-by-step fashion. To verify the validity of this argument, we introduce a new prompting framework (called SarcasmCue) containing four sub-methods, viz. chain of contradiction (CoC), graph of cues (GoC), bagging of cues (BoC) and tensor of cues (ToC), which elicits LLMs to detect human sarcasm by considering sequential and non-sequential prompting methods. Through a comprehensive empirical comparison on four benchmarks, we highlight three key findings: (1) CoC and GoC show superior performance with more advanced models like GPT-4 and Claude 3.5, with an improvement of 3.5%. (2) ToC significantly outperforms other methods when smaller LLMs are evaluated, boosting the F1 score by 29.7% over the best baseline. (3) Our proposed framework consistently pushes the state-of-the-art (i.e., ToT) by 4.2%, 2.0%, 29.7%, and 58.2% in F1 scores across four datasets. This demonstrates the effectiveness and stability of the proposed framework.

As large language models (LLMs) like GPT-4 and Llama 3 become integral to educational contexts, concerns are mounting over the cultural biases, power imbalances, and ethical limitations embedded within these technologies. Though generative AI tools aim to enhance learning experiences, they often reflect values rooted in Western, Educated, Industrialized, Rich, and Democratic (WEIRD) cultural paradigms, potentially sidelining diverse global perspectives. This paper proposes a framework to assess and mitigate cultural bias within LLMs through the lens of applied multiplexity. Multiplexity, inspired by Senturk et al. and rooted in Islamic and other wisdom traditions, emphasizes the coexistence of diverse cultural viewpoints, supporting a multi-layered epistemology that integrates both empirical sciences and normative values. Our analysis reveals that LLMs frequently exhibit cultural polarization, with biases appearing in both overt responses and subtle contextual cues. To address inherent biases and incorporate multiplexity in LLMs, we propose two strategies: Contextually-Implemented Multiplex LLMs, which embed multiplex principles directly into the system prompt, influencing LLM outputs at a foundational level and independent of individual prompts, and Multi-Agent System (MAS)-Implemented Multiplex LLMs, where multiple LLM agents, each representing distinct cultural viewpoints, collaboratively generate a balanced, synthesized response. Our findings demonstrate that as mitigation strategies evolve from contextual prompting to MAS-implementation, cultural inclusivity markedly improves, evidenced by a significant rise in the Perspectives Distribution Score (PDS) and a PDS Entropy increase from 3.25\% at baseline to 98\% with the MAS-Implemented Multiplex LLMs. Sentiment analysis further shows a shift towards positive sentiment across cultures,...

We introduce PoliteRewrite -- a dataset for polite language rewrite which is a novel sentence rewrite task. Compared with previous text style transfer tasks that can be mostly addressed by slight token- or phrase-level edits, polite language rewrite requires deep understanding and extensive sentence-level edits over an offensive and impolite sentence to deliver the same message euphemistically and politely, which is more challenging -- not only for NLP models but also for human annotators to rewrite with effort. To alleviate the human effort for efficient annotation, we first propose a novel annotation paradigm by a collaboration of human annotators and GPT-3.5 to annotate PoliteRewrite. The released dataset has 10K polite sentence rewrites annotated collaboratively by GPT-3.5 and human, which can be used as gold standard for training, validation and test; and 100K high-quality polite sentence rewrites by GPT-3.5 without human review. We wish this work (The dataset (10K+100K) will be released soon) could contribute to the research on more challenging sentence rewrite, and provoke more thought in future on resource annotation paradigm with the help of the large-scaled pretrained models.

As AI systems become more integrated into daily life, the need for safer and more reliable moderation has never been greater. Large Language Models (LLMs) have demonstrated remarkable capabilities, surpassing earlier models in complexity and performance. Their evaluation across diverse tasks has consistently showcased their potential, enabling the development of adaptive and personalized agents. However, despite these advancements, LLMs remain prone to errors, particularly in areas requiring nuanced moral reasoning. They struggle with detecting implicit hate, offensive language, and gender biases due to the subjective and context-dependent nature of these issues. Moreover, their reliance on training data can inadvertently reinforce societal biases, leading to inconsistencies and ethical concerns in their outputs. To explore the limitations of LLMs in this role, we developed an experimental framework based on state-of-the-art (SOTA) models to assess human emotions and offensive behaviors. The framework introduces a unified benchmark dataset encompassing 49 distinct categories spanning the wide spectrum of human emotions, offensive and hateful text, and gender and racial biases. Furthermore, we introduced SafePhi, a QLoRA fine-tuned version of Phi-4, adapting diverse ethical contexts and outperforming benchmark moderators by achieving a Macro F1 score of 0.89, where OpenAI Moderator and Llama Guard score 0.77 and 0.74, respectively. This research also highlights the critical domains where LLM moderators consistently underperformed, pressing the need to incorporate more heterogeneous and representative data with human-in-the-loop, for better model robustness and explainability.

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can efficiently help humans resolve conflicts or reach beneficial agreements. Although there have been many explorations in negotiation dialogue systems, a systematic review of this task has to date remained notably absent. To this end, we aim to fill this gap by reviewing contemporary studies in the emerging field of negotiation dialogue systems, covering benchmarks, evaluations, and methodologies. Furthermore, we also discuss potential future directions, including multi-modal, multi-party, and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.

Moral sensitivity is fundamental to human moral competence, as it guides individuals in regulating everyday behavior. Although many approaches seek to align large language models (LLMs) with human moral values, how to enable them morally sensitive has been extremely challenging. In this paper, we take a step toward answering the question: how can we enhance moral sensitivity in LLMs? Specifically, we propose two pragmatic inference methods that faciliate LLMs to diagnose morally benign and hazardous input and correct moral errors, whereby enhancing LLMs' moral sensitivity. A central strength of our pragmatic inference methods is their unified perspective: instead of modeling moral discourses across semantically diverse and complex surface forms, they offer a principled perspective for designing pragmatic inference procedures grounded in their inferential loads. Empirical evidence demonstrates that our pragmatic methods can enhance moral sensitivity in LLMs and achieves strong performance on representative morality-relevant benchmarks.

Cultural differences in common ground may result in pragmatic failure and misunderstandings during communication. We develop our method Rational Speech Acts for Cross-Cultural Communication (RSA+C3) to resolve cross-cultural differences in common ground. To measure the success of our method, we study RSA+C3 in the collaborative referential game of Codenames Duet and show that our method successfully improves collaboration between simulated players of different cultures. Our contributions are threefold: (1) creating Codenames players using contrastive learning of an embedding space and LLM prompting that are aligned with human patterns of play, (2) studying culturally induced differences in common ground reflected in our trained models, and (3) demonstrating that our method RSA+C3 can ease cross-cultural communication in gameplay by inferring sociocultural context from interaction. Our code is publicly available at github.com/icwhite/codenames.

We introduce MENAValues, a novel benchmark designed to evaluate the cultural alignment and multilingual biases of large language models (LLMs) with respect to the beliefs and values of the Middle East and North Africa (MENA) region, an underrepresented area in current AI evaluation efforts. Drawing from large-scale, authoritative human surveys, we curate a structured dataset that captures the sociocultural landscape of MENA with population-level response distributions from 16 countries. To probe LLM behavior, we evaluate diverse models across multiple conditions formed by crossing three perspective framings (neutral, personalized, and third-person/cultural observer) with two language modes (English and localized native languages: Arabic, Persian, Turkish). Our analysis reveals three critical phenomena: "Cross-Lingual Value Shifts" where identical questions yield drastically different responses based on language, "Reasoning-Induced Degradation" where prompting models to explain their reasoning worsens cultural alignment, and "Logit Leakage" where models refuse sensitive questions while internal probabilities reveal strong hidden preferences. We further demonstrate that models collapse into simplistic linguistic categories when operating in native languages, treating diverse nations as monolithic entities. MENAValues offers a scalable framework for diagnosing cultural misalignment, providing both empirical insights and methodological tools for developing more culturally inclusive AI.

Persuasion, a fundamental social capability for humans, remains a challenge for AI systems such as large language models (LLMs). Current studies often overlook the strategic use of information asymmetry in message design or rely on strong assumptions regarding pre-commitment. In this work, we explore the application of Bayesian Persuasion (BP) in natural language within single-turn dialogue settings, to enhance the strategic persuasion capabilities of LLMs. Our framework incorporates a commitment-communication mechanism, where the persuader explicitly outlines an information schema by narrating their potential types (e.g., honest or dishonest), thereby guiding the persuadee in performing the intended Bayesian belief update. We evaluate two variants of our approach: Semi-Formal-Natural-Language (SFNL) BP and Fully-Natural-Language (FNL) BP, benchmarking them against both naive and strong non-BP (NBP) baselines within a comprehensive evaluation framework. This framework covers a diverse set of persuadees -- including LLM instances with varying prompts and fine-tuning and human participants -- across tasks ranging from specially designed persuasion scenarios to general everyday situations. Experimental results on LLM-based agents reveal three main findings: (1) LLMs guided by BP strategies consistently achieve higher persuasion success rates than NBP baselines; (2) SFNL exhibits greater credibility and logical coherence, while FNL shows stronger emotional resonance and robustness in naturalistic conversations; (3) with supervised fine-tuning, smaller models can attain BP performance comparable to that of larger models.

Large language models (LLMs) have emerged as an integral part of modern societies, powering user-facing applications such as personal assistants and enterprise applications like recruitment tools. Despite their utility, research indicates that LLMs perpetuate systemic biases. Yet, prior works on LLM harms predominantly focus on Western concepts like race and gender, often overlooking cultural concepts from other parts of the world. Additionally, these studies typically investigate "harm" as a singular dimension, ignoring the various and subtle forms in which harms manifest. To address this gap, we introduce the Covert Harms and Social Threats (CHAST), a set of seven metrics grounded in social science literature. We utilize evaluation models aligned with human assessments to examine the presence of covert harms in LLM-generated conversations, particularly in the context of recruitment. Our experiments reveal that seven out of the eight LLMs included in this study generated conversations riddled with CHAST, characterized by malign views expressed in seemingly neutral language unlikely to be detected by existing methods. Notably, these LLMs manifested more extreme views and opinions when dealing with non-Western concepts like caste, compared to Western ones such as race.

Foundation models and vision-language pre-training have notably advanced Vision Language Models (VLMs), enabling multimodal processing of visual and linguistic data. However, their performance has been typically assessed on general scene understanding - recognizing objects, attributes, and actions - rather than cultural comprehension. This study introduces CulturalVQA, a visual question-answering benchmark aimed at assessing VLM's geo-diverse cultural understanding. We curate a collection of 2,378 image-question pairs with 1-5 answers per question representing cultures from 11 countries across 5 continents. The questions probe understanding of various facets of culture such as clothing, food, drinks, rituals, and traditions. Benchmarking VLMs on CulturalVQA, including GPT-4V and Gemini, reveals disparity in their level of cultural understanding across regions, with strong cultural understanding capabilities for North America while significantly lower performance for Africa. We observe disparity in their performance across cultural facets too, with clothing, rituals, and traditions seeing higher performances than food and drink. These disparities help us identify areas where VLMs lack cultural understanding and demonstrate the potential of CulturalVQA as a comprehensive evaluation set for gauging VLM progress in understanding diverse cultures.

This study systematically analyzes geopolitical bias across 11 prominent Large Language Models (LLMs) by examining their responses to seven critical topics in U.S.-China relations. Utilizing a bilingual (English and Chinese) and dual-framing (affirmative and reverse) methodology, we generated 19,712 prompts designed to detect ideological leanings in model outputs. Responses were quantitatively assessed on a normalized scale from -2 (strongly Pro-China) to +2 (strongly Pro-U.S.) and categorized according to stance, neutrality, and refusal rates. The findings demonstrate significant and consistent ideological alignments correlated with the LLMs' geographic origins; U.S.-based models predominantly favored Pro-U.S. stances, while Chinese-origin models exhibited pronounced Pro-China biases. Notably, language and prompt framing substantially influenced model responses, with several LLMs exhibiting stance reversals based on prompt polarity or linguistic context. Additionally, we introduced comprehensive metrics to evaluate response consistency across languages and framing conditions, identifying variability and vulnerabilities in model behaviors. These results offer practical insights that can guide organizations and individuals in selecting LLMs best aligned with their operational priorities and geopolitical considerations, underscoring the importance of careful model evaluation in politically sensitive applications. Furthermore, the research highlights specific prompt structures and linguistic variations that can strategically trigger distinct responses from models, revealing methods for effectively navigating and influencing LLM outputs.

LLMs are increasingly used for interpersonal advice and as tools for studying social behavior across languages and cultures. A common shortcut for eliciting language- or culture-related variation is to ask a model to answer as a native speaker. We test whether this native-speaker persona reproduces the outputs obtained when models instead generate advice in the target language and translate the response back into English. Using 600 interpersonal advice questions across 13 languages and eight LLMs, we compare native-language generation followed by translation (NL) with native-speaker persona prompting (NP), measuring linguistic style, behavioral scaffolding, and forced-choice action recommendations. We find that NP and NL are not interchangeable. Compared to NL, NP often increases lexical social cues, including affiliation and positive tone, while reducing qualities such as concreteness and social attunement; NP also provides less actionable scaffolding in open-ended advice. In forced-choice scenarios, NP changes which action the model selects, favoring confrontation over redirection, with effect sizes varying across languages, topics, and models. Our results show that cross-lingual elicitation strategy is a consequential methodological choice that can change both how advice is framed and which actions models recommend.

Linguistic commentary on LLMs, heavily influenced by the theoretical frameworks of de Saussure and Chomsky, is often speculative and unproductive. Critics challenge whether LLMs can legitimately model language, citing the need for "deep structure" or "grounding" to achieve an idealized linguistic "competence." We argue for a radical shift in perspective towards the empiricist principles of Witold Ma\'nczak, a prominent general and historical linguist. He defines language not as a "system of signs" or a "computational system of the brain" but as the totality of all that is said and written. Above all, he identifies frequency of use of particular language elements as language's primary governing principle. Using his framework, we challenge prior critiques of LLMs and provide a constructive guide for designing, evaluating, and interpreting language models.

Cross-cultural mediation by large language models (LLMs) requires deciding both when to intervene and how to respond in culturally grounded conflicts. Progress on this problem has been limited by the lack of (1) mediation datasets with measurable downstream effects and (2) principled metrics for evaluating intercultural stance change. To address these gaps, we introduce CC-Mediation, a cross-cultural mediation benchmark of 1{,}661 ten-turn dialogues grounded in the Developmental Model of Intercultural Sensitivity (DMIS), containing culturally grounded conflicts, mediation interventions, and post-intervention trajectories. We further propose two DMIS-based evaluation metrics: Trajectory AUC, which measures the persistence of intercultural improvement over time, and a signed Wasserstein-1 distance, which measures the magnitude and direction of shifts in intercultural stance. Both metrics show strong agreement with human judgment of DMIS-grounded stance shift. Using CC-Mediation, we find that current LLMs have limitations on both axes: intervention timing (when) failure stems from a positional prior that ignores dialogue content, while mediation strategy (how) failure arises from a late-layer elicitation collapse rather than a knowledge deficit.

This paper introduces the "CIVICS: Culturally-Informed & Values-Inclusive Corpus for Societal impacts" dataset, designed to evaluate the social and cultural variation of Large Language Models (LLMs) across multiple languages and value-sensitive topics. We create a hand-crafted, multilingual dataset of value-laden prompts which address specific socially sensitive topics, including LGBTQI rights, social welfare, immigration, disability rights, and surrogacy. CIVICS is designed to generate responses showing LLMs' encoded and implicit values. Through our dynamic annotation processes, tailored prompt design, and experiments, we investigate how open-weight LLMs respond to value-sensitive issues, exploring their behavior across diverse linguistic and cultural contexts. Using two experimental set-ups based on log-probabilities and long-form responses, we show social and cultural variability across different LLMs. Specifically, experiments involving long-form responses demonstrate that refusals are triggered disparately across models, but consistently and more frequently in English or translated statements. Moreover, specific topics and sources lead to more pronounced differences across model answers, particularly on immigration, LGBTQI rights, and social welfare. As shown by our experiments, the CIVICS dataset aims to serve as a tool for future research, promoting reproducibility and transparency across broader linguistic settings, and furthering the development of AI technologies that respect and reflect global cultural diversities and value pluralism. The CIVICS dataset and tools will be made available upon publication under open licenses; an anonymized version is currently available at https://huggingface.co/CIVICS-dataset.

Large language models (LLMs) may not equitably represent diverse global perspectives on societal issues. In this paper, we develop a quantitative framework to evaluate whose opinions model-generated responses are more similar to. We first build a dataset, GlobalOpinionQA, comprised of questions and answers from cross-national surveys designed to capture diverse opinions on global issues across different countries. Next, we define a metric that quantifies the similarity between LLM-generated survey responses and human responses, conditioned on country. With our framework, we run three experiments on an LLM trained to be helpful, honest, and harmless with Constitutional AI. By default, LLM responses tend to be more similar to the opinions of certain populations, such as those from the USA, and some European and South American countries, highlighting the potential for biases. When we prompt the model to consider a particular country's perspective, responses shift to be more similar to the opinions of the prompted populations, but can reflect harmful cultural stereotypes. When we translate GlobalOpinionQA questions to a target language, the model's responses do not necessarily become the most similar to the opinions of speakers of those languages. We release our dataset for others to use and build on. Our data is at https://huggingface.co/datasets/Anthropic/llm_global_opinions. We also provide an interactive visualization at https://llmglobalvalues.anthropic.com.

This paper presents a comprehensive evaluation framework for aligning Persian Large Language Models (LLMs) with critical ethical dimensions, including safety, fairness, and social norms. It addresses the gaps in existing LLM evaluation frameworks by adapting them to Persian linguistic and cultural contexts. This benchmark creates three types of Persian-language benchmarks: (i) translated data, (ii) new data generated synthetically, and (iii) new naturally collected data. We translate Anthropic Red Teaming data, AdvBench, HarmBench, and DecodingTrust into Persian. Furthermore, we create ProhibiBench-fa, SafeBench-fa, FairBench-fa, and SocialBench-fa as new datasets to address harmful and prohibited content in indigenous culture. Moreover, we collect extensive dataset as GuardBench-fa to consider Persian cultural norms. By combining these datasets, our work establishes a unified framework for evaluating Persian LLMs, offering a new approach to culturally grounded alignment evaluation. A systematic evaluation of Persian LLMs is performed across the three alignment aspects: safety (avoiding harmful content), fairness (mitigating biases), and social norms (adhering to culturally accepted behaviors). We present a publicly available leaderboard that benchmarks Persian LLMs with respect to safety, fairness, and social norms at: https://huggingface.co/spaces/MCILAB/LLM_Alignment_Evaluation.

Recent advances in Multilingual Large Language Models (MLLMs) have significantly enhanced cross-lingual conversational capabilities, yet modeling culturally nuanced and context-dependent communication remains a critical bottleneck. Specifically, existing state-of-the-art models exhibit a severe pragmatic gap when handling structural variations, regional idioms, and honorific consistencies in low-resource contexts like Bangla. To address this limitation, we introduce a novel, culturally aligned instruction-tuning dataset for BangLa Application and DialoguE generation - BLADE and benchmarking framework comprising 4,196 meticulously curated interaction pairs. We leverage this resource to systematically fine-tune and evaluate leading open-weight architectures, including DeepSeek-8B and LLaMA-3.2-3B, utilizing parameter-efficient fine-tuning via LoRA adapters in a 4-bit NormalFloat (NF4) quantization framework. Our empirical evaluations demonstrate that models fine-tuned on our dataset yield substantial improvements in structural fidelity and honorific alignment, providing a rigorous benchmark for bridging pragmatic disparities in low-resource multilingual text generation. Code and dataset: https://github.com/ashuvo25/Bangla_Application_LLM/tree/main

We present a comprehensive evaluation of the ability of large language models (LLMs) to process culturally grounded language, specifically to understand and pragmatically use figurative expressions that encode local knowledge and cultural nuance. Using figurative language as a proxy for cultural nuance and local knowledge, we design evaluation tasks for contextual understanding, pragmatic use, and connotation interpretation in Arabic and English. We evaluate 22 open- and closed-source LLMs on Egyptian Arabic idioms, multidialectal Arabic proverbs, and English proverbs. Our results show a consistent hierarchy: the average accuracy for Arabic proverbs is 4.29% lower than for English proverbs, and performance for Egyptian idioms is 10.28% lower than for Arabic proverbs. For the pragmatic use task, accuracy drops by 14.07% relative to understanding, though providing contextual idiomatic sentences improves accuracy by 10.66%. Models also struggle with connotative meaning, reaching at most 85.58% agreement with human annotators on idioms with 100% inter-annotator agreement. These findings demonstrate that figurative language serves as an effective diagnostic for cultural reasoning: while LLMs can often interpret figurative meaning, they face challenges in using it appropriately. To support future research, we release Kinayat, the first dataset of Egyptian Arabic idioms designed for both figurative understanding and pragmatic use evaluation.

This paper introduces a Dual Evaluation Framework to comprehensively assess the multilingual capabilities of LLMs. By decomposing the evaluation along the dimensions of linguistic medium and cultural context, this framework enables a nuanced analysis of LLMs' ability to process questions within both native and cross-cultural contexts cross-lingually. Extensive evaluations are conducted on a wide range of models, revealing a notable "CulturalLinguistic Synergy" phenomenon, where models exhibit better performance when questions are culturally aligned with the language. This phenomenon is further explored through interpretability probing, which shows that a higher proportion of specific neurons are activated in a language's cultural context. This activation proportion could serve as a potential indicator for evaluating multilingual performance during model training. Our findings challenge the prevailing notion that LLMs, primarily trained on English data, perform uniformly across languages and highlight the necessity of culturally and linguistically model evaluations. Our code can be found at https://yingjiahao14. github.io/Dual-Evaluation/.

Large language models are increasingly used for social decision-making situations that require balancing cultural norms with personal preferences. For example, a user preferring honesty might ask whether to correct a coworker publicly when local norms favor indirect feedback. Yet existing research studies cultural alignment and personalization largely separately. We introduce PACT, the Personal-Preference and Cultural-Norm Trade-off framework, which evaluates whether models choose to follow a cultural norm or allow personal preferences. We find that LLMs vary in how rigidly they enforce cultural norms, with behavior shifted more by country context (7.8%) than age (1%) and gender (0.7%) and shifting non-uniformly after instruction tuning. Furthermore, our five-country human study on PACT shows that culture-following in humans is mainly driven by scenario country, with the lowest agreement when participants judge their own cultural contexts, showing within-culture pluralism. Finally, human-LLM alignment experiments show that models can match majority choices, but fail to capture response distributions and uncertainty (with best correlations reaching only 0.24). Together, these findings motivate alignment evaluations that go beyond majority to capture cultural pluralism and disagreement in social judgment.

With the rapid integration of advanced reasoning capabilities into spoken dialogue models, the field urgently demands benchmarks that transcend simple interactions to address real-world complexity. However, current evaluations predominantly adhere to text-generation standards, overlooking the unique audio-centric characteristics of paralinguistics and colloquialisms, alongside the cognitive depth required by modern agents. To bridge this gap, we introduce WavBench, a comprehensive benchmark designed to evaluate realistic conversational abilities where prior works fall short. Uniquely, WavBench establishes a tripartite framework: 1) Pro subset, designed to rigorously challenge reasoning-enhanced models with significantly increased difficulty; 2) Basic subset, defining a novel standard for spoken colloquialism that prioritizes "listenability" through natural vocabulary, linguistic fluency, and interactive rapport, rather than rigid written accuracy; and 3) Acoustic subset, covering explicit understanding, generation, and implicit dialogue to rigorously evaluate comprehensive paralinguistic capabilities within authentic real-world scenarios. Through evaluating five state-of-the-art models, WavBench offers critical insights into the intersection of complex problem-solving, colloquial delivery, and paralinguistic fidelity, guiding the evolution of robust spoken dialogue models. The benchmark dataset and evaluation toolkit are available at https://naruto-2024.github.io/wavbench.github.io/.

Frontier LLMs perform well in Western contexts, but remain poorly tested on underrepresented cultures such as those in Southeast Asia (SEA). Existing NLI benchmarks are largely Western-centric, translation-derived, or monolingual, limiting their ability to measure culturally grounded reasoning. We introduce SEA-NLI, a native, culturally grounded NLI benchmark covering eight SEA countries in English and native regional languages, verified by native speakers. Across 17 encoder and decoder models, we observe a low performance from all models, especially for knowledge-intensive categories such as Languages and Science and Technology. Our analysis shows that failure cases mainly stem from missing SEA cultural knowledge: SEA-adapted models and culture-aware prompting improve performance, while CoT prompting offers limited gains.

Large language models (LLMs) increasingly participate in emotionally sensitive social conversations, where responses may shift from balanced support toward excessive validation or escalatory alignment. Existing sycophancy research primarily focuses on factual agreement and instruction-following settings, leaving culturally grounded conversational sycophancy underexplored. We introduce BenSyc, the first benchmark for studying conversational sycophancy in Bengali social contexts. Starting from 11,840 Reddit posts and 170k comments collected from communities across Bangladesh and West Bengal, we construct a human-validated benchmark with binary labels and a fine-grained five-level taxonomy spanning Invalidation, Neutral, Support, Validation, and Escalation. We evaluate more than 15 open and proprietary LLMs on conversational alignment classification and response generation tasks. Results show that distinguishing empathetic support from reinforcement-oriented validation remains challenging even for frontier instruction-tuned models: the best system achieves only 61.8 Macro-F1 on binary detection and 61.7 Macro-F1 on five-class classification. In generation settings, several models frequently produce strongly validating or escalatory responses in emotionally charged situations. Our findings highlight substantial variation across model families and conversational behaviors, underscoring the importance of culturally grounded multilingual benchmarks for evaluating socially aligned conversational AI systems.

Large language models (LLMs) are now used worldwide, yet their multimodal understanding and reasoning often degrade outside Western, high-resource settings. We propose MMA-ASIA, a comprehensive framework to evaluate LLMs' cultural awareness with a focus on Asian contexts. MMA-ASIA centers on a human-curated, multilingual, and multimodally aligned multiple-choice benchmark covering 8 Asian countries and 10 languages, comprising 27,000 questions; over 79 percent require multi-step reasoning grounded in cultural context, moving beyond simple memorization. To our knowledge, this is the first dataset aligned at the input level across three modalities: text, image (visual question answering), and speech. This enables direct tests of cross-modal transfer. Building on this benchmark, we propose a five-dimensional evaluation protocol that measures: (i) cultural-awareness disparities across countries, (ii) cross-lingual consistency, (iii) cross-modal consistency, (iv) cultural knowledge generalization, and (v) grounding validity. To ensure rigorous assessment, a Cultural Awareness Grounding Validation Module detects "shortcut learning" by checking whether the requisite cultural knowledge supports correct answers. Finally, through comparative model analysis, attention tracing, and an innovative Vision-ablated Prefix Replay (VPR) method, we probe why models diverge across languages and modalities, offering actionable insights for building culturally reliable multimodal LLMs.

The alignment problem in the context of large language models must consider the plurality of human values in our world. Whilst there are many resonant and overlapping values amongst the world's cultures, there are also many conflicting, yet equally valid, values. It is important to observe which cultural values a model exhibits, particularly when there is a value conflict between input prompts and generated outputs. We discuss how the co-creation of language and cultural value impacts large language models (LLMs). We explore the constitution of the training data for GPT-3 and compare that to the world's language and internet access demographics, as well as to reported statistical profiles of dominant values in some Nation-states. We stress tested GPT-3 with a range of value-rich texts representing several languages and nations; including some with values orthogonal to dominant US public opinion as reported by the World Values Survey. We observed when values embedded in the input text were mutated in the generated outputs and noted when these conflicting values were more aligned with reported dominant US values. Our discussion of these results uses a moral value pluralism (MVP) lens to better understand these value mutations. Finally, we provide recommendations for how our work may contribute to other current work in the field.

Aligning language models with human values is crucial, especially as they become more integrated into everyday life. While models are often adapted to user preferences, it is equally important to ensure they align with moral norms and behaviours in real-world social situations. Despite significant progress in languages like English and Chinese, French has seen little attention in this area, leaving a gap in understanding how LLMs handle moral reasoning in this language. To address this gap, we introduce Histoires Morales, a French dataset derived from Moral Stories, created through translation and subsequently refined with the assistance of native speakers to guarantee grammatical accuracy and adaptation to the French cultural context. We also rely on annotations of the moral values within the dataset to ensure their alignment with French norms. Histoires Morales covers a wide range of social situations, including differences in tipping practices, expressions of honesty in relationships, and responsibilities toward animals. To foster future research, we also conduct preliminary experiments on the alignment of multilingual models on French and English data and the robustness of the alignment. We find that while LLMs are generally aligned with human moral norms by default, they can be easily influenced with user-preference optimization for both moral and immoral data.

The recent emergence and adoption of Machine Learning technology, and specifically of Large Language Models, has drawn attention to the need for systematic and transparent management of language data. This work proposes an approach to global language data governance that attempts to organize data management amongst stakeholders, values, and rights. Our proposal is informed by prior work on distributed governance that accounts for human values and grounded by an international research collaboration that brings together researchers and practitioners from 60 countries. The framework we present is a multi-party international governance structure focused on language data, and incorporating technical and organizational tools needed to support its work.

Uncovering latent values and opinions in large language models (LLMs) can help identify biases and mitigate potential harm. Recently, this has been approached by presenting LLMs with survey questions and quantifying their stances towards morally and politically charged statements. However, the stances generated by LLMs can vary greatly depending on how they are prompted, and there are many ways to argue for or against a given position. In this work, we propose to address this by analysing a large and robust dataset of 156k LLM responses to the 62 propositions of the Political Compass Test (PCT) generated by 6 LLMs using 420 prompt variations. We perform coarse-grained analysis of their generated stances and fine-grained analysis of the plain text justifications for those stances. For fine-grained analysis, we propose to identify tropes in the responses: semantically similar phrases that are recurrent and consistent across different prompts, revealing patterns in the text that a given LLM is prone to produce. We find that demographic features added to prompts significantly affect outcomes on the PCT, reflecting bias, as well as disparities between the results of tests when eliciting closed-form vs. open domain responses. Additionally, patterns in the plain text rationales via tropes show that similar justifications are repeatedly generated across models and prompts even with disparate stances.

Despite rising global usage of large language models (LLMs), their ability to generate long-form answers to culturally specific questions remains unexplored in many languages. To fill this gap, we perform the first study of textual multilingual long-form QA by creating CaLMQA, a dataset of 51.7K culturally specific questions across 23 different languages. We define culturally specific questions as those that refer to concepts unique to one or a few cultures, or have different answers depending on the cultural or regional context. We obtain these questions by crawling naturally-occurring questions from community web forums in high-resource languages, and by hiring native speakers to write questions in under-resourced, rarely-studied languages such as Fijian and Kirundi. Our data collection methodologies are translation-free, enabling the collection of culturally unique questions like "Kuber iki umwami wa mbere w'uburundi yitwa Ntare?" (Kirundi; English translation: "Why was the first king of Burundi called Ntare (Lion)?"). We evaluate factuality, relevance and surface-level quality of LLM-generated long-form answers, finding that (1) for many languages, even the best models make critical surface-level errors (e.g., answering in the wrong language, repetition), especially for low-resource languages; and (2) answers to culturally specific questions contain more factual errors than answers to culturally agnostic questions -- questions that have consistent meaning and answer across many cultures. We release CaLMQA to facilitate future research in cultural and multilingual long-form QA.

NLP research has increasingly focused on subjective tasks such as emotion analysis. However, existing emotion benchmarks suffer from two major shortcomings: (1) they largely rely on keyword-based emotion recognition, overlooking crucial cultural dimensions required for deeper emotion understanding, and (2) many are created by translating English-annotated data into other languages, leading to potentially unreliable evaluation. To address these issues, we introduce Cultural Lenses on Emotion (CuLEmo), the first benchmark designed to evaluate culture-aware emotion prediction across six languages: Amharic, Arabic, English, German, Hindi, and Spanish. CuLEmo comprises 400 crafted questions per language, each requiring nuanced cultural reasoning and understanding. We use this benchmark to evaluate several state-of-the-art LLMs on culture-aware emotion prediction and sentiment analysis tasks. Our findings reveal that (1) emotion conceptualizations vary significantly across languages and cultures, (2) LLMs performance likewise varies by language and cultural context, and (3) prompting in English with explicit country context often outperforms in-language prompts for culture-aware emotion and sentiment understanding. We hope this benchmark guides future research toward developing more culturally aligned NLP systems.

Morality in dialogue systems has raised great attention in research recently. A moral dialogue system aligned with users' values could enhance conversation engagement and user connections. In this paper, we propose a framework, MoralDial to train and evaluate moral dialogue systems. In our framework, we first explore the communication mechanisms of morality and resolve expressed morality into three parts, which indicate the roadmap for building a moral dialogue system. Based on that, we design a simple yet effective method: constructing moral discussions between simulated specific users and the dialogue system. The constructed discussions consist of expressing, explaining, revising, and inferring moral views in dialogue exchanges, which makes conversational models learn morality well in a natural manner. Furthermore, we propose a novel evaluation method under the framework. We evaluate the multiple aspects of morality by judging the relation between dialogue responses and human values in discussions, where the multifaceted nature of morality is particularly considered. Automatic and manual experiments demonstrate that our framework is promising to train and evaluate moral dialogue systems.

Large Language Models (LLMs) have demonstrated remarkable capabilities across various tasks, yet they often exhibit a specific cultural biases, neglecting the values and linguistic diversity of low-resource regions. This cultural bias not only undermines universal equality, but also risks reinforcing stereotypes and perpetuating discrimination. To address this, we propose CulFiT, a novel culturally-aware training paradigm that leverages multilingual data and fine-grained reward modeling to enhance cultural sensitivity and inclusivity. Our approach synthesizes diverse cultural-related questions, constructs critique data in culturally relevant languages, and employs fine-grained rewards to decompose cultural texts into verifiable knowledge units for interpretable evaluation. We also introduce GlobalCultureQA, a multilingual open-ended question-answering dataset designed to evaluate culturally-aware responses in a global context. Extensive experiments on three existing benchmarks and our GlobalCultureQA demonstrate that CulFiT achieves state-of-the-art open-source model performance in cultural alignment and general reasoning.

We propose a society-first theory of normative appropriateness where individuals, modeled as pre-trained actors with cognitive architectures analogous to Large Language Models (LLMs), generate behavior via predictive pattern completion. Our theory posits that individuals act by completing distributed symbolic patterns based on context, answering questions such as "What does a person such as I do in a situation such as this?". This sense-making mechanism provides a parsimonious account of the key features of human norms: their context-dependence, arbitrariness, automaticity, dynamism, and their support from social sanctioning. It challenges rational-choice theories of social norms by accounting for their key features without needing to exogenously posit scalar rewards or preference relations. By distinguishing between explicit norms, which we associate with in-context adaptation, and implicit norms, which we associate with long-term memory, the theory reconceptualizes several foundational ideas in cognitive science. In particular, it gives an alternative account to the data traditionally seen as supporting dual-process models, and it flips the role of rationality, allowing us to construe it as adherence to culturally-contingent justification standards.

Large-scale deployment of large language models (LLMs) in various applications, such as chatbots and virtual assistants, requires LLMs to be culturally sensitive to the user to ensure inclusivity. Culture has been widely studied in psychology and anthropology, and there has been a recent surge in research on making LLMs more culturally inclusive in LLMs that goes beyond multilinguality and builds on findings from psychology and anthropology. In this paper, we survey efforts towards incorporating cultural awareness into text-based and multimodal LLMs. We start by defining cultural awareness in LLMs, taking the definitions of culture from anthropology and psychology as a point of departure. We then examine methodologies adopted for creating cross-cultural datasets, strategies for cultural inclusion in downstream tasks, and methodologies that have been used for benchmarking cultural awareness in LLMs. Further, we discuss the ethical implications of cultural alignment, the role of Human-Computer Interaction in driving cultural inclusion in LLMs, and the role of cultural alignment in driving social science research. We finally provide pointers to future research based on our findings about gaps in the literature.

Large Language Models (LLMs) are becoming increasingly capable across global languages. However, the ability to communicate across languages does not necessarily translate to appropriate cultural representations. A key concern is US-centric bias, where LLMs reflect US rather than local cultural values. We propose a novel methodology that compares LLM-generated response distributions against population-level opinion data from the World Value Survey across four languages (Danish, Dutch, English, and Portuguese). Using a rigorous linear mixed-effects regression framework, we compare two families of models: Google's Gemma models (2B--27B parameters) and successive iterations of OpenAI's turbo-series. Across the families of models, we find no consistent relationships between language capabilities and cultural alignment. While the Gemma models have a positive correlation between language capability and cultural alignment across languages, the OpenAI models do not. Importantly, we find that self-consistency is a stronger predictor of multicultural alignment than multilingual capabilities. Our results demonstrate that achieving meaningful cultural alignment requires dedicated effort beyond improving general language capabilities.

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In real-life settings, it is impractical to rely on users to detect these errors and request a new response. One way to address this problem is to refine the response before returning it to the user. While existing approaches focus on refining responses within a single LLM, this method struggles to consider diverse aspects needed for effective conversations. In this work, we propose refining responses through a multi-agent framework, where each agent is assigned a specific role for each aspect. We focus on three key aspects crucial to conversational quality: factuality, personalization, and coherence. Each agent is responsible for reviewing and refining one of these aspects, and their feedback is then merged to improve the overall response. To enhance collaboration among them, we introduce a dynamic communication strategy. Instead of following a fixed sequence of agents, our approach adaptively selects and coordinates the most relevant agents based on the specific requirements of each query. We validate our framework on challenging conversational datasets, demonstrating that ours significantly outperforms relevant baselines, particularly in tasks involving knowledge or user's persona, or both.

Dialogue models are able to generate coherent and fluent responses, but they can still be challenging to control and may produce non-engaging, unsafe results. This unpredictability diminishes user trust and can hinder the use of the models in the real world. To address this, we introduce DialGuide, a novel framework for controlling dialogue model behavior using natural language rules, or guidelines. These guidelines provide information about the context they are applicable to and what should be included in the response, allowing the models to generate responses that are more closely aligned with the developer's expectations and intent. We evaluate DialGuide on three tasks in open-domain dialogue response generation: guideline selection, response generation, and response entailment verification. Our dataset contains 10,737 positive and 15,467 negative dialogue context-response-guideline triplets across two domains - chit-chat and safety. We provide baseline models for the tasks and benchmark their performance. We also demonstrate that DialGuide is effective in the dialogue safety domain, producing safe and engaging responses that follow developer guidelines.

Alignment of the language model with human preferences is a common approach to making a language model useful to end users. However, most alignment work is done in English, and human preference datasets are dominated by English, reflecting only the preferences of English-speaking annotators. Nevertheless, it is common practice to use the English preference data, either directly or by translating it into the target language, when aligning a multilingual language model. The question is whether such an alignment strategy marginalizes the preference of non-English speaking users. To this end, we investigate the effect of aligning Japanese language models with (mostly) English resources. In particular, we focus on evaluating whether the commonsense morality of the resulting fine-tuned models is aligned with Japanese culture using the JCommonsenseMorality (JCM) and ETHICS datasets. The experimental results show that the fine-tuned model outperforms the SFT model. However, it does not demonstrate the same level of improvement as a model fine-tuned using the JCM, suggesting that while some aspects of commonsense morality are transferable, others may not be.

Warning: this paper contains content that may be offensive or upsetting. Most hate speech datasets neglect the cultural diversity within a single language, resulting in a critical shortcoming in hate speech detection. To address this, we introduce CREHate, a CRoss-cultural English Hate speech dataset. To construct CREHate, we follow a two-step procedure: 1) cultural post collection and 2) cross-cultural annotation. We sample posts from the SBIC dataset, which predominantly represents North America, and collect posts from four geographically diverse English-speaking countries (Australia, United Kingdom, Singapore, and South Africa) using culturally hateful keywords we retrieve from our survey. Annotations are collected from the four countries plus the United States to establish representative labels for each country. Our analysis highlights statistically significant disparities across countries in hate speech annotations. Only 56.2% of the posts in CREHate achieve consensus among all countries, with the highest pairwise label difference rate of 26%. Qualitative analysis shows that label disagreement occurs mostly due to different interpretations of sarcasm and the personal bias of annotators on divisive topics. Lastly, we evaluate large language models (LLMs) under a zero-shot setting and show that current LLMs tend to show higher accuracies on Anglosphere country labels in CREHate. Our dataset and codes are available at: https://github.com/nlee0212/CREHate

As AI systems become embedded in real-world applications, ensuring they meet ethical standards is crucial. While existing AI ethics frameworks emphasize fairness, transparency, and accountability, they often lack actionable evaluation methods. This paper introduces a systematic approach using the Responsible AI Labs (RAIL) framework, which includes eight measurable dimensions to assess the normative behavior of large language models (LLMs). We apply this framework to Anthropic's "Values in the Wild" dataset, containing over 308,000 anonymized conversations with Claude and more than 3,000 annotated value expressions. Our study maps these values to RAIL dimensions, computes synthetic scores, and provides insights into the ethical behavior of LLMs in real-world use.

Large Language Models (LLMs) have achieved remarkable success, but their English-centric training data limits performance in non-English languages, highlighting the need for enhancements in their multilingual capabilities. While some work on multilingual prompting methods handles non-English queries by utilizing English translations or restructuring them to more closely align with LLM reasoning patterns, these works often overlook the importance of cultural context, limiting their effectiveness. To address this limitation, we propose EMCEI, a simple yet effective approach that improves LLMs' multilingual capabilities by incorporating cultural context for more accurate and appropriate responses. Specifically, EMCEI follows a two-step process that first extracts relevant cultural context from the LLM's parametric knowledge via prompting. Then, EMCEI employs an LLM-as-Judge mechanism to select the most appropriate response by balancing cultural relevance and reasoning ability. Experiments on diverse multilingual benchmarks show that EMCEI outperforms existing baselines, demonstrating its effectiveness in handling multilingual queries with LLMs.

LLMs have been showing limitations when it comes to cultural coverage and competence, and in some cases show regional biases such as amplifying Western and Anglocentric viewpoints. While there have been works analysing the cultural capabilities of LLMs, there has not been specific work on highlighting LLM regional preferences when it comes to cultural-related questions. In this work, we propose a new dataset based on a comprehensive taxonomy of Culture-Related Open Questions (CROQ). The results show that, contrary to previous cultural bias work, LLMs show a clear tendency towards countries such as Japan. Moveover, our results show that when prompting in languages such as English or other high-resource ones, LLMs tend to provide more diverse outputs and show less inclinations towards answering questions highlighting countries for which the input language is an official language. Finally, we also investigate at which point of LLM training this cultural bias emerges, with our results suggesting that the first clear signs appear after supervised fine-tuning, and not during pre-training.

This paper calls on the research community not only to investigate how human biases are inherited by large language models (LLMs) but also to explore how these biases in LLMs can be leveraged to make society's "unwritten code" - such as implicit stereotypes and heuristics - visible and accessible for critique. We introduce a conceptual framework through a case study in science: uncovering hidden rules in peer review - the factors that reviewers care about but rarely state explicitly due to normative scientific expectations. The idea of the framework is to push LLMs to speak out their heuristics through generating self-consistent hypotheses - why one paper appeared stronger in reviewer scoring - among paired papers submitted to 45 computer science conferences, while iteratively searching deeper hypotheses from remaining pairs where existing hypotheses cannot explain. We observed that LLMs' normative priors about the internal characteristics of good science extracted from their self-talk, e.g. theoretical rigor, were systematically updated toward posteriors that emphasize storytelling about external connections, such as how the work is positioned and connected within and across literatures. This shift reveals the primacy of scientific myths about intrinsic properties driving scientific excellence rather than extrinsic contextualization and storytelling that influence conceptions of relevance and significance. Human reviewers tend to explicitly reward aspects that moderately align with LLMs' normative priors (correlation = 0.49) but avoid articulating contextualization and storytelling posteriors in their review comments (correlation = -0.14), despite giving implicit reward to them with positive scores. We discuss the broad applicability of the framework, leveraging LLMs as diagnostic tools to surface the tacit codes underlying human society, enabling more precisely targeted responsible AI.

Correct answers do not necessarily reflect cultural understanding. We introduce CRaFT, an explanation-based multilingual evaluation framework designed to assess how large language models (LLMs) reason across cultural contexts. Rather than scoring outputs solely based on accuracy, CRaFT evaluates model explanations using four interpretable metrics: Cultural Fluency, Deviation, Consistency, and Linguistic Adaptation. We apply the framework to 50 culturally grounded questions from the World Values Survey, translated into Arabic, Bengali, and Spanish, and evaluate three models (GPT, DeepSeek, and FANAR) across over 2,100 answer-explanation pairs. Results reveal significant cross-lingual variation in reasoning: Arabic reduces fluency, Bengali enhances it, and Spanish remains largely stable. While GPT adapts more effectively across languages, it exhibits lower consistency; FANAR shows stable but rigid reasoning. These findings suggest that cultural awareness in LLMs is not intrinsic but emerges through linguistic framing. CRaFT offers a new lens for evaluating cross-cultural reasoning in multilingual settings, providing actionable insights for building culturally adaptive language models.

We propose and explore the possibility that language models can be studied as effective proxies for specific human sub-populations in social science research. Practical and research applications of artificial intelligence tools have sometimes been limited by problematic biases (such as racism or sexism), which are often treated as uniform properties of the models. We show that the "algorithmic bias" within one such tool -- the GPT-3 language model -- is instead both fine-grained and demographically correlated, meaning that proper conditioning will cause it to accurately emulate response distributions from a wide variety of human subgroups. We term this property "algorithmic fidelity" and explore its extent in GPT-3. We create "silicon samples" by conditioning the model on thousands of socio-demographic backstories from real human participants in multiple large surveys conducted in the United States. We then compare the silicon and human samples to demonstrate that the information contained in GPT-3 goes far beyond surface similarity. It is nuanced, multifaceted, and reflects the complex interplay between ideas, attitudes, and socio-cultural context that characterize human attitudes. We suggest that language models with sufficient algorithmic fidelity thus constitute a novel and powerful tool to advance understanding of humans and society across a variety of disciplines.

Evaluating the occurrence and triggers of large language model (LLM) behaviors - such as sycophancy, self-preference, or over-confidence - is critical for predicting real-world model deployment risks. However, existing situated behavioral evaluations typically ignore cultural context, limiting their generalizability across an increasingly global user base. To address this gap, we propose CuBEs - Culturally-situated Behavior Evaluations that probe for response patterns across diverse user cultures. We first extend an automated testing pipeline to inject cultural context into behavioral test scenarios and subsequent evaluation. We assess the cultural adaptability of this pipeline by building a human-labeled dataset that captures nuanced dimensions of behavior understanding across 12 distinct cultures. Our dataset reveals significant cross-cultural variations that one-size-fits all judgments fail to capture. Through evaluating 13 open- and closed-source LLMs, we find that introducing cultural situatedness in the evaluation scenario creates significant variation in the presence of a behavior. For example, while our baseline experiments testing for political bias capture localized Western political dimensions like the American conservative-progressive divide, non-Western culturally situated evaluations surface entirely different axes of bias such as religious and colonial political issues. Our findings demonstrate that standard, culturally-agnostic evaluations fail to capture these shifts, highlighting the necessity of culturally situated behavioral testing for global deployments.

We present HamRaz, a culturally adapted Persian-language dataset for AI-assisted mental health support, grounded in Person-Centered Therapy (PCT). To reflect real-world therapeutic challenges, we combine script-based dialogue with adaptive large language models (LLM) role-playing, capturing the ambiguity and emotional nuance of Persian-speaking clients. We introduce HamRazEval, a dual-framework for assessing conversational and therapeutic quality using General Metrics and specialized psychological relationship measures. Human evaluations show HamRaz outperforms existing baselines in empathy, coherence, and realism. This resource contributes to the Digital Humanities by bridging language, culture, and mental health in underrepresented communities.

This paper is devoted to the development of a localized Large Language Model (LLM) specifically for Arabic, a language imbued with unique cultural characteristics inadequately addressed by current mainstream models. Significant concerns emerge when addressing cultural sensitivity and local values. To address this, the paper proposes a comprehensive solution that includes further pre-training with Arabic texts, Supervised Fine-Tuning (SFT) utilizing native Arabic instructions, and GPT-4 responses in Arabic, alongside Reinforcement Learning with AI Feedback (RLAIF) employing a reward model attuned to local culture and values. The goal is to cultivate culturally cognizant and value-aligned Arabic LLMs capable of accommodating the diverse, application-specific needs of Arabic-speaking communities. Comprehensive evaluations reveal that the resulting model, dubbed 'AceGPT', sets the state-of-the-art standard for open Arabic LLMs across various benchmarks, including the instruction-following benchmark (i.e., Arabic Vicuna-80 and Arabic AlpacaEval), knowledge benchmark (i.e., Arabic MMLU and EXAMs), and the newly introduced Arabic Cultural and Value Alignment benchmark. Notably, AceGPT outperforms Turbo in the popular Vicuna-80 benchmark when evaluated with GPT-4, despite the benchmark's limited scale. Codes, data, and models are in https://github.com/FreedomIntelligence/AceGPT.

Existing safety evaluation datasets for large language models (LLMs) predominantly focus on English and Western contexts, often overlooking the linguistic diversity and culturally grounded safety risks present in other languages. To address this gap, we introduce SurakshaEval, a novel safety benchmark composed of human-written prompts spanning real-world scenarios, explicitly designed for ten major Indian languages - Assamese, Bengali, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil, and Telugu, along with English. SurakshaEval includes both generic prompts common across India and region- and language-specific prompts that capture localized sociocultural sensitivities. We benchmark a broad range of state-of-the-art LLMs on SurakshaEval, establish baseline safety performance, and identify recurring failure modes, including over-refusal, missed detection of implicit bias, and insufficient contextual awareness in regionally sensitive settings. Our results show that even strong multilingual LLMs struggle to reliably meet nuanced safety requirements when operating in Indic languages, particularly in native scripts. These findings highlight the urgent need for safety evaluation frameworks that incorporate region-specific data and structured assessment protocols, enabling the development and deployment of AI systems that operate securely, ethically, and in alignment with diverse societal values. Our code and data are available at https://github.com/debobanerjee/SurakshaEval. Warning: This paper contains text that may be offensive or unsafe.

Users should not be systemically disadvantaged by the language they use for interacting with LLMs; i.e. users across languages should get responses of similar quality irrespective of language used. In this work, we create a set of real-world open-ended questions based on our analysis of the WildChat dataset and use it to evaluate whether responses vary by language, specifically, whether answer quality depends on the language used to query the model. We also investigate how language and culture are entangled in LLMs such that choice of language changes the cultural information and context used in the response by using LLM-as-a-Judge to identify the cultural context present in responses. To further investigate this, we evaluate LLMs on a translated subset of the CulturalBench benchmark across multiple languages. Our evaluations reveal that LLMs consistently provide lower quality answers to open-ended questions in low resource languages. We find that language significantly impacts the cultural context used by the model. This difference in context impacts the quality of the downstream answer.

Understanding culture requires reasoning across context, tradition, and implicit social knowledge, far beyond recalling isolated facts. Yet most culturally focused question answering (QA) benchmarks rely on single-hop questions, which may allow models to exploit shallow cues rather than demonstrate genuine cultural reasoning. In this work, we introduce ID-MoCQA, the first large-scale multi-hop QA dataset for assessing the cultural understanding of large language models (LLMs), grounded in Indonesian traditions and available in both English and Indonesian. We present a new framework that systematically transforms single-hop cultural questions into multi-hop reasoning chains spanning six clue types (e.g., commonsense, temporal, geographical). Our multi-stage validation pipeline, combining expert review and LLM-as-a-judge filtering, ensures high-quality question-answer pairs. Our evaluation across state-of-the-art models reveals substantial gaps in cultural reasoning, particularly in tasks requiring nuanced inference. ID-MoCQA provides a challenging and essential benchmark for advancing the cultural competency of LLMs.

Large language models (LLMs) often lack culture-specific knowledge of daily life, especially across diverse regions and non-English languages. Existing benchmarks for evaluating LLMs' cultural sensitivities are limited to a single language or collected from online sources such as Wikipedia, which do not reflect the mundane everyday lifestyles of diverse regions. That is, information about the food people eat for their birthday celebrations, spices they typically use, musical instruments youngsters play, or the sports they practice in school is common cultural knowledge but uncommon in easily collected online sources, especially for underrepresented cultures. To address this issue, we introduce BLEnD, a hand-crafted benchmark designed to evaluate LLMs' everyday knowledge across diverse cultures and languages. BLEnD comprises 52.6k question-answer pairs from 16 countries/regions, in 13 different languages, including low-resource ones such as Amharic, Assamese, Azerbaijani, Hausa, and Sundanese. We construct the benchmark to include two formats of questions: short-answer and multiple-choice. We show that LLMs perform better for cultures that are highly represented online, with a maximum 57.34% difference in GPT-4, the best-performing model, in the short-answer format. For cultures represented by mid-to-high-resource languages, LLMs perform better in their local languages, but for cultures represented by low-resource languages, LLMs perform better in English than the local languages. We make our dataset publicly available at: https://github.com/nlee0212/BLEnD.

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce responses that are informative and coherent with the local context. In this work, we propose a dialog framework that incorporates both local knowledge as well as users' past dialogues to generate high quality conversations. We introduce an approach to build a dataset based on Reddit conversations, where outbound URL links are widely available in the conversations and the hyperlinked documents can be naturally included as local external knowledge. Using our framework and dataset, we demonstrate that incorporating local knowledge can largely improve informativeness, coherency and realisticness measures using human evaluations. In particular, our approach consistently outperforms the state-of-the-art conversational model on the Reddit dataset across all three measures. We also find that scaling the size of our models from 117M to 8.3B parameters yields consistent improvement of validation perplexity as well as human evaluated metrics. Our model with 8.3B parameters can generate human-like responses as rated by various human evaluations in a single-turn dialog setting.

Business communication digitisation has reorganised the process of persuasive discourse, which allows not only greater transparency but also advanced deception. This inquiry synthesises classical rhetoric and communication psychology with linguistic theory and empirical studies in the financial reporting, sustainability discourse, and digital marketing to explain how deceptive language can be systematically detected using persuasive lexicon. In controlled settings, detection accuracies of greater than 99% were achieved by using computational textual analysis as well as personalised transformer models. However, reproducing this performance in multilingual settings is also problematic and, to a large extent, this is because it is not easy to find sufficient data, and because few multilingual text-processing infrastructures are in place. This evidence shows that there has been an increasing gap between the theoretical representations of communication and those empirically approximated, and therefore, there is a need to have strong automatic text-identification systems where AI-based discourse is becoming more realistic in communicating with humans.

This work provides an explanatory view of how LLMs can apply moral reasoning to both criticize and defend sexist language. We assessed eight large language models, all of which demonstrated the capability to provide explanations grounded in varying moral perspectives for both critiquing and endorsing views that reflect sexist assumptions. With both human and automatic evaluation, we show that all eight models produce comprehensible and contextually relevant text, which is helpful in understanding diverse views on how sexism is perceived. Also, through analysis of moral foundations cited by LLMs in their arguments, we uncover the diverse ideological perspectives in models' outputs, with some models aligning more with progressive or conservative views on gender roles and sexism. Based on our observations, we caution against the potential misuse of LLMs to justify sexist language. We also highlight that LLMs can serve as tools for understanding the roots of sexist beliefs and designing well-informed interventions. Given this dual capacity, it is crucial to monitor LLMs and design safety mechanisms for their use in applications that involve sensitive societal topics, such as sexism.

Productive interactions between diverse users and language technologies require outputs from the latter to be culturally relevant and sensitive. Prior works have evaluated models' knowledge of cultural norms, values, and artifacts, without considering how this knowledge manifests in downstream applications. In this work, we focus on extrinsic evaluation of cultural competence in two text generation tasks, open-ended question answering and story generation. We quantitatively and qualitatively evaluate model outputs when an explicit cue of culture, specifically nationality, is perturbed in the prompts. Although we find that model outputs do vary when varying nationalities and feature culturally relevant words, we also find weak correlations between text similarity of outputs for different countries and the cultural values of these countries. Finally, we discuss important considerations in designing comprehensive evaluation of cultural competence in user-facing tasks.

The research explores the steerability of Large Language Models (LLMs), particularly OpenAI's ChatGPT iterations. By employing a behavioral psychology framework called OCEAN (Openness, Conscientiousness, Extroversion, Agreeableness, Neuroticism), we quantitatively gauged the model's responsiveness to tailored prompts. When asked to generate text mimicking an extroverted personality, OCEAN scored the language alignment to that behavioral trait. In our analysis, while "openness" presented linguistic ambiguity, "conscientiousness" and "neuroticism" were distinctly evoked in the OCEAN framework, with "extroversion" and "agreeableness" showcasing a notable overlap yet distinct separation from other traits. Our findings underscore GPT's versatility and ability to discern and adapt to nuanced instructions. Furthermore, historical figure simulations highlighted the LLM's capacity to internalize and project instructible personas, precisely replicating their philosophies and dialogic styles. However, the rapid advancements in LLM capabilities and the opaque nature of some training techniques make metric proposals degrade rapidly. Our research emphasizes a quantitative role to describe steerability in LLMs, presenting both its promise and areas for further refinement in aligning its progress to human intentions.

This paper focuses on the task of measuring and forecasting incivility in conversations following replies to hate speech. Identifying replies that steer conversations away from hatred and elicit civil follow-up conversations sheds light into effective strategies to engage with hate speech and proactively avoid further escalation. We propose new metrics that take into account various dimensions of antisocial and prosocial behaviors to measure the conversation incivility following replies to hate speech. Our best metric aligns with human perceptions better than prior work. Additionally, we present analyses on a) the language of antisocial and prosocial posts, b) the relationship between antisocial or prosocial posts and user interactions, and c) the language of replies to hate speech that elicit follow-up conversations with different incivility levels. We show that forecasting the incivility level of conversations following a reply to hate speech is a challenging task. We also present qualitative analyses to identify the most common errors made by our best model.

Despite the impressive performance of multilingual large language models (mLLMs) in various natural language processing tasks, their ability to understand procedural texts, particularly those with culture-specific content, remains largely unexplored. Texts describing cultural procedures, including rituals, traditional craftsmanship, and social etiquette, require an inherent understanding of cultural context, presenting a significant challenge for mLLMs. In this work, we introduce CAPTex, a benchmark designed to evaluate mLLMs' ability to process and reason about culturally diverse procedural texts across multiple languages using various methodologies to assess their performance. Our findings indicate that (1) mLLMs face difficulties with culturally contextualized procedural texts, showing notable performance declines in low-resource languages, (2) model performance fluctuates across cultural domains, with some areas presenting greater difficulties, and (3) language models exhibit better performance on multiple-choice tasks within conversational frameworks compared to direct questioning. These results underscore the current limitations of mLLMs in handling culturally nuanced procedural texts and highlight the need for culturally aware benchmarks like CAPTex to enhance their adaptability and comprehension across diverse linguistic and cultural landscapes.

Figurative language permeates human communication, but at the same time is relatively understudied in NLP. Datasets have been created in English to accelerate progress towards measuring and improving figurative language processing in language models (LMs). However, the use of figurative language is an expression of our cultural and societal experiences, making it difficult for these phrases to be universally applicable. In this work, we create a figurative language inference dataset, \datasetname, for seven diverse languages associated with a variety of cultures: Hindi, Indonesian, Javanese, Kannada, Sundanese, Swahili and Yoruba. Our dataset reveals that each language relies on cultural and regional concepts for figurative expressions, with the highest overlap between languages originating from the same region. We assess multilingual LMs' abilities to interpret figurative language in zero-shot and few-shot settings. All languages exhibit a significant deficiency compared to English, with variations in performance reflecting the availability of pre-training and fine-tuning data, emphasizing the need for LMs to be exposed to a broader range of linguistic and cultural variation during training.

Language models are increasingly used for moral decision-making across diverse linguistic and cultural contexts, yet existing work overlooks multilinguality on three aspects: 1) multilingual evaluation benchmarks use direct translation, failing to adapt culture-specific items; 2) inference-time methods for moral reasoning rely on static, English-centric scaffolds and lack grounding in moral theory; 3) training methods for moral decision-making typically require expensive supervision from stronger models or human annotators. We address these gaps with three contributions. First, we introduce MCLASH, a multilingual moral decision-making benchmark to capture culturally situated moral intuitions and social norms across languages. Second, we propose MET (Multilingual Ethics with Theory-grounded reasoning), a two-step prompting method built on expert-curated, theory-based grounds drawn from psychology and philosophy: the model first selects situation- and culture-specific grounds, then reasons over them in the native language of the user. Third, we introduce MET-D (MET-Distillation), which enhances the second step through a self-distillation training stage that requires no external supervision. MET-D improves macro-F1 over the base model on all three models of different sizes and families (Qwen3-4B, Qwen3-8B, Gemma3-4B), by an average of 3.71 points on MCLASH and 4.23 on MMoralExceptQA, with a peak MCLASH gain of 12.94 points for Malay on Qwen3-8B. We further reveal that MET-D increases native-language reasoning by 62.13 points on average, and that beneficial grounds differ systematically across cultures. Together, these contributions open the path for culture-aligned, theory-grounded multilingual moral reasoning.

Large Language Models (LLMs) exhibit extensive knowledge about the world, but most evaluations have been limited to global or anglocentric subjects. This raises the question of how well these models perform on topics relevant to other cultures, whose presence on the web is not that prominent. To address this gap, we introduce BertaQA, a multiple-choice trivia dataset that is parallel in English and Basque. The dataset consists of a local subset with questions pertinent to the Basque culture, and a global subset with questions of broader interest. We find that state-of-the-art LLMs struggle with local cultural knowledge, even as they excel on global topics. However, we show that continued pre-training in Basque significantly improves the models' performance on Basque culture, even when queried in English. To our knowledge, this is the first solid evidence of knowledge transfer from a low-resource to a high-resource language. Our analysis sheds light on the complex interplay between language and knowledge, and reveals that some prior findings do not fully hold when reassessed on local topics. Our dataset and evaluation code are available under open licenses at https://github.com/juletx/BertaQA.

As large language models (LLMs) enter the mainstream, aligning them to foster constructive dialogue rather than exacerbate societal divisions is critical. Using an individualized and multicultural alignment dataset of over 7,500 conversations of individuals from 74 countries engaging with 21 LLMs, we examined how linguistic attributes linked to constructive interactions are reflected in human preference data used for training AI. We found that users consistently preferred well-reasoned and nuanced responses while rejecting those high in personal storytelling. However, users who believed that AI should reflect their values tended to place less preference on reasoning in LLM responses and more on curiosity. Encouragingly, we observed that users could set the tone for how constructive their conversation would be, as LLMs mirrored linguistic attributes, including toxicity, in user queries.

Large language models (LLMs) are transforming the ways the general public accesses and consumes information. Their influence is particularly pronounced in pivotal sectors like healthcare, where lay individuals are increasingly appropriating LLMs as conversational agents for everyday queries. While LLMs demonstrate impressive language understanding and generation proficiencies, concerns regarding their safety remain paramount in these high-stake domains. Moreover, the development of LLMs is disproportionately focused on English. It remains unclear how these LLMs perform in the context of non-English languages, a gap that is critical for ensuring equity in the real-world use of these systems.This paper provides a framework to investigate the effectiveness of LLMs as multi-lingual dialogue systems for healthcare queries. Our empirically-derived framework XlingEval focuses on three fundamental criteria for evaluating LLM responses to naturalistic human-authored health-related questions: correctness, consistency, and verifiability. Through extensive experiments on four major global languages, including English, Spanish, Chinese, and Hindi, spanning three expert-annotated large health Q&A datasets, and through an amalgamation of algorithmic and human-evaluation strategies, we found a pronounced disparity in LLM responses across these languages, indicating a need for enhanced cross-lingual capabilities. We further propose XlingHealth, a cross-lingual benchmark for examining the multilingual capabilities of LLMs in the healthcare context. Our findings underscore the pressing need to bolster the cross-lingual capacities of these models, and to provide an equitable information ecosystem accessible to all.

Cultural-aspect work on large language models is dominated by a negative target: which outputs to suppress. We argue that a constructive counterpart is also needed, a working definition of what a culturally coherent response is rather than only what it must avoid, and instantiate it for Korean. We design an alignment-data pipeline around a prompt-based LLM seed generator that expands a Korean harm taxonomy, with a Korean-culturally-adapted safe-response policy at its centre: a per-category guideline grounded in Korean legal frameworks, social norms, and interpretive conventions, against which three frontier models each produce a candidate response. DPO fine-tuning on the resulting triplets improves the Korean cultural safe rate across six open-weight LLMs while causing no large degradation on Korean general-capability benchmarks, and qualitative outputs show fine-tuned models naming Korean statutes and institutional procedures and, where appropriate, supplying constructive Korean-context information alongside refusal.

We directly compare the persuasion capabilities of a frontier large language model (LLM; Claude Sonnet 3.5) against incentivized human persuaders in an interactive, real-time conversational quiz setting. In this preregistered, large-scale incentivized experiment, participants (quiz takers) completed an online quiz where persuaders (either humans or LLMs) attempted to persuade quiz takers toward correct or incorrect answers. We find that LLM persuaders achieved significantly higher compliance with their directional persuasion attempts than incentivized human persuaders, demonstrating superior persuasive capabilities in both truthful (toward correct answers) and deceptive (toward incorrect answers) contexts. We also find that LLM persuaders significantly increased quiz takers' accuracy, leading to higher earnings, when steering quiz takers toward correct answers, and significantly decreased their accuracy, leading to lower earnings, when steering them toward incorrect answers. Overall, our findings suggest that AI's persuasion capabilities already exceed those of humans that have real-money bonuses tied to performance. Our findings of increasingly capable AI persuaders thus underscore the urgency of emerging alignment and governance frameworks.