text:
I’ve been using remote workers in my business operations for over 15 years. During my first decade in business, I didn’t have an office, so I relied on freelancers and remote workers for everything from web development to sales calls.
To date, I’ve spent almost a million dollars on freelancers. In addition to managing them remotely, I’ve taught them how to manage their own remote teams!
Benchmark your metrics against your competitors – try Crunchbase Pro free for 7 days.
Remote workers have a lot of advantages for your business and there are several ways to track their productivity from behind the scenes. Properly run, freelancers can be the most cost-effective way to complete a project.
Here are a few tricks I’ve learned that will help keep your remote employees engaged and productive.
One of the biggest advantages to remote work is that you can hire employees from anywhere. This gives you some unique options when you build your team.
If you want to serve customers in a specific time zone or local area that you don’t currently support, using remote workers to fill those jobs can provide added versatility. When you need to enhance your e-commerce platform or create a custom software solution, offering those jobs at competitive prices can attract high performers from around the world.
You should still interview, just as you would hire an in-house employee.
When I hire a remote worker, I always conduct the initial screening and first interview over the phone. I may use a messaging platform to chat with them initially. However, I’ll always ask for a phone call or a video conference before awarding the position. This is a great way to filter out potential hires who aren’t interested in your operation and to make a personal connection with those who are.
A remote interview has to be just as engaging as an in-person interview. I want to get a feeling for who I’m hiring, and I want candidates to ask questions and provide feedback. If I want them to be part of a team, I introduce them to the team leader in a second interview and make sure they’ll be a good fit.
Most importantly, if they’re a great fit, I want them to feel like they’re part of my team.
In the past few years, cloud-based services have done wonders to assist remote collaboration and productivity. In the early days, my teams used to send documents via email. Today, we use the Google Suite to collaborate on documents in real time.
If your business is considering a move to remote work, even partially, consider changing the tools you use to better suit your needs. Productivity platforms like Slack offer instant messaging, calling options, and video chat to replace office meetings. For project management, Meistertask is great for keeping teams on track.
For sales teams, I prefer RingCentral. From their administrative platform, I can see when my agents are on the phone. I can listen to their calls, talk to them in real time while they’re on a call, or simply record the call and give them feedback later.
For my teams at True Blue Life Insurance, I conduct weekly video conference meetings using Zoom.us. It is important to see your team and let your team members see each other. It creates a bond that is comparable to working in the same office.
Use tools that provide quick access to essential and up-to-date information that your remote workers can access on their own. Your people and your bottom line will thank you for it.
I’ve used all the major freelancing websites to find great hires for my business, but one of the first discoveries I made when I started hiring freelancers was that I couldn’t demand exclusivity. A freelancer can take other jobs on the side, and there is always the risk that one of my veterans could leave because a competitor offered a better rate of pay or a perk I didn’t provide.
I realized quickly that one of the best things I could do was to offer something that made working for me more appealing than working for a competitor. We offer a team environment where they feel valued and safe to voice their opinions.
As a CEO, I also invest in their future by providing mentorship. I have quarterly meetings with each team member to go over performance. We then discuss ways in which they and management can improve. While this feedback has been invaluable to my business, it also gives everyone the opportunity to feel like they have a stake in the success of the company. their project.
My company has a slogan: ABN — Always Be Nice. Some companies have ABC — Always Be Closing. We have ABN. I believe that actively developing your team isn’t just a nice thing to do. It’s something you should do whether your employees work beside you or on the other side of the world.
When you hire the best people you can find, give them the best tools to do their jobs, and do your best to help them grow, you’ll find your remote employees will give you their all, every single day.
Brian Greenberg is a multi-faceted entrepreneur currently serving as vice-president, co-founder, and founder of multiple online businesses. His online insurance brokerage—True Blue Life Insurance—has grown steadily since 2003. They now sell insurance in all 50 U.S. states via his website. He is recognized as one of the most creative people in the insurance industry and serves as a member of the Million Dollar Round Table, a premier association that represents the top one percent of financial professionals.


text:
And this time, they’re taking on Wall Street. Now, we all know that Wall Street is full of greedy, selfish, money hoarding individualistic individuals that only care about their own self service, but all that glamor comes at a price, and of course, that’s what this movie is suppose to portray.
I personally don’t know any Wall Street broker, but I bet that not all of them are super millionaires, just like any other industry out there, there are failures, and then there are also people that just make a decent living.
Just remember, these movie show us the extreme versions of this job because normal is just boring.
One thing I have to say about Leonardo DiCaprio and Martin Scorsese… these guys are rarely boring.
This entry was posted in Movie Premieres and tagged Leonardo DiCaprio. Bookmark the permalink.

industry_corpus2: Film & Entertainment


text:
Ronald L. Hovis, II., 28 of 4018 Neely Street in Raleigh, NC passed on May 6, 2018 at Rex Hospital in Raleigh, NC. He is survived by his loving wife Ashley Thomas Hovis, five children Zakiyah M. Brookins-Hovis, Armani R. Hovis, DeNeil A. Crutchfield (stepson), ZyRon L. Hovis and Azareeya R. Hovis, his parents MGS Ronald L Hovis (retired) and Brenda “BKaye” Jones Hovis. Three siblings Roger L Jones (Lori) & Bonita L. Knight both of Charlotte, NC and Romuald M. Knight (Melanie) of Raleigh, NC. two nieces Brenna Jones & Breeya White, four nephews Raje’ M Knight, Romuald M Knight Jr., Messiah O. White & Reece Knight. He joins his nephew Rakim Knight-Maule in heaven. He is also survived by a host of uncles, aunts, cousins and numerous family friends that all love him tremendously.
The family of Mr. Guap aka “POOH” would like to thank everyone for the outpouring of love and support during our time of bereavement.

industry_corpus2: Others


text:
Showbams spoke with funk/soul/R&B singer Charles Bradley after his set at Outside Lands.
Showbams: Coming off of an amazing performance here this morning, how was it for you to play the main stage of Outside Lands?
Bradley: It’s beautiful. I thank everyone for the opportunity of giving me a chance to get out and show the love I’ve got to give.
Showbams: I know you have a special pre-music career connection to the Bay Area, in reference to your professional background as a chef for nearly 20 years.
Bradley: Right, I was cooking for 1,000 people down in Menlo Park in the San Francisco area, and then when I moved to upstate New York, I was cooking for 3,500 people a day. When the job called, I took up cooking. Starting off as the assistant cook, and I just kept going and going. I was really just trying to prove to the world, to just give me a chance and that I really wanted to do it.
Showbams: Also, when you went back to New York that first time, during the “Black Velvet” phase, you were a handyman as well. You’re quite the jack of all trades.
Bradley: You know what I learned from being a carpenter? You know, Jesus was a carpenter, and he said to build your cross and follow me. That’s why I liked being a carpenter. When things were going wrong and I was saying that I can’t make no money in an honest way, I always remember what Jesus said.
Showbams: It was during this time that you made contacts at Daptone Records, got acquainted with The Sugarmen Three and had your fateful run-in with Thomas Brennick and The Bullets, which served as a very pivotal moment in your career. Was it all by chance that you were able to land these meetings, or was it a calculated professional move?
Bradley: I think that Tom made a lot of things happen for me because he knew I was a mourning sensation at that point. I was going through hardships in my heart because I had just lost my brother, and Tommy invited me over to his apartment in Brooklyn where we just started talking. I thought I would tell him about my pain in losing my brother, and he told me that I should put it in front of music. I told him, you’ve gotta be crazy, and that I don’t know how to sing in front of music.
We talked and we talked, then he came to visit me. I thought I would play him the keyboard, and he liked what I was doing. He had a little cassette with him and he started taping it. Then things led to another and another. Before I knew it, he had the band behind it and everything sort of fit into place. One day he called me when it was completed, and he said, “Charles, I want you to hear what you did.” When I heard it, I broke down and couldn’t listen. I had to run out of there! Then, they gave me a tape to play for my mom, and she broke down crying. I knew it was for real then.
Right then is when things started changing for me, because Tom kept bringing me back and bringing me back to do more. He said, “I want you to sing what you feel inside.” After that, things kept leading to one another, and here I am today.
Showbams: You’re currently on tour promoting the new album, playing to sold-out venues and festivals and touching the lives of crowds worldwide. Is there anything in particular that you would like to say to your audience and fans alike?
Bradley: To everyone listening out there … young, old, whatever you are. It’s never too late for your dream. If you believe in the right way, and are honest in heart, go after your dream without a doubt. There is a messenger who gives control, to make it go through all of your hardships and pain. Keep going!


text:
Healthcare as a field is taking-off with unprecedented growth and, by enrolling in LPN Programs in Clifton NJ, you will have the chance to become a LPN.
You’ll find accelerated courses available that can be finished in 9 months to 2 years, and will get you ready to sit for the Licensed Practical Nurse NCLEX test.
Practical nursing training programs have four major prerequisites for candidates. One has to have graduated from high school or have a GED or equivalent, be the legal age to be employed in New Jersey, clear a criminal background investigation, and lastly you have to pass a test for drugs to be qualified for enrollment.
The National Council of State Boards of Nursing has stated that obtaining your nursing license is required for work. After license is received, you will want to go ahead and take next step and get placed on the National nursing registry operated by the Nurse Aide Registry. After getting certified and listed, you can expect to see higher pay and a higher probability of work.
As reported by the O*Net Online, nurse are highly in demand in New Jersey. Due to the state’s elderly population and growing healthcare industry, the requirement for more employees significantly out-distances that of other medical professionals. Considering the variety of advantageous factors in your favor, your opportunity has never been better to become a practical nurse.
With all of the guidelines and information you’ve compiled, you are ready to go and enroll in LPN programs and begin training for your brand new career as a LPN!

industry_corpus2: Health & Medicine


text:
Potatoes, cream, butter, cheese and garlic. Put them all together and you have the weirdly wonderful stretchy dish typical of the area of L'Aubrac in southern France called Aligot. It looks like mashed potatoes on the plate, but you have to cut it like melted cheese to eat it.
We were invited to lunch by our friend's parents and were excited to learn we were having aligot. Of course it was amazing (how could that combo of ingredients go wrong?!) and boy does it fill you up. Remember to save room for the post meal cheese tray and coffee, plus dessert if things are really going your way.
A word for the little ones, I'd suggest cutting it for them, otherwise they risk swallowing a long string and choking.
Very interesting looking stuff! Yes, when I first looked at the photo, I thought it was mashed potatoes that had been over boiled and then beaten until they got too thick. But then when I read what it was, I have to admit, it sounds pretty dang good! Will be keeping that in mind for when I make it over to France.

industry_corpus2: Hospitality & Catering


text:
Generate an effective, well-formatted, and error-free resume with our accounts payable specialist resume sample, and use the helpful writing tips as well.
Accounts Payable Resume Sample Three is one of three resumes for this position that you may review or download.Here are the top 25 Accounts Payable Specialist profiles on LinkedIn.Accounts Payable Job Description. Skills to Put on a Resume.Find recruits with accounts payable clerk job description templates from Monster.If youre looking for free, Accounts payable tasks for resume, youve arrive to the right place.
View hundreds of Accounts Payable Clerk Resume Objectives resume examples to.Use this Sample Accounts Payable Resume example to help you improve your resume and get noticed by hiring managers.
Accounts payable specialists are a type of accounting clerk who work for companies to make sure bills are paid.
Resume sample of an accounts payable clerk with extensive experience in accurate preparation, analysis and reporting of financial performance.Search CareerBuilder for Accounts Payable Manager Jobs and browse our platform.
People with this job have responsibilities in processing invoices as well as in.Accounts Payable Job Description. monitor company accounts to ensure.
Each resume is hand-picked from our large database of real resumes. If youre looking for free, Accounts payable description for resume, youve come to the right place. Whether youre an entry-level, professional, or management level.
The Accounts Payable Manager is responsible for managing all Triumph.Use this accounts payable clerk job description sample when posting a job.Resume Distribution-Post your resume to over 85 job boards automatically. Accounts Payable Specialist. Find the best Accounts Payable Clerk resume samples to help you improve your own resume.

industry_corpus2: Finance & Economics


text:
As we have noted before, Herman Cain is now trying to walk back his pledge not to allow Muslims to serve in his administration if he is elected president, claiming that what he meant was that he would refuse to hire radical Muslims.
I have been upfront, which ruffles some feathers, but remember Bryan, being politically correct is not one of my strong points; I come at it straight from the heart and straight from the way I see it. And the comment that I made the become controversial, and that my staff keeps hoping will die, is that I wouldn’t have Muslims in my administration. And it’s real simple: the Constitution does not have room for sharia law. I want people who are going to believe and enforce the Constitution of the United States of America. And so I don’t have time, as President of the United States, to try and screen people based upon their religious beliefs – I really don’t care what your religious beliefs are, but I do know that most of the people of the Muslim faith, they believe in sharia law. And to introduce that element as part of an administration when we have all of these other issues, I think I have a right to say that I won’t.
He very clearly told Fischer that he would have a blanket ban on Muslims working for him because they support sharia, but told Beck the opposite.
If Cain prides himself on being so bold and willing to speak “straight from the heart,” then why won’t he defend his pledge not to allow Muslims to serve in his administration?

industry_corpus2: Politics & Administration


text:
Assessment has become a persistently hot topic in the library world, particularly when it comes to establishing value for academic library services. In an effort to assess performance and develop training tools to improve text/SMS reference services for an academic library, we used the Reference and User Services Association’s Guidelines for Behavioral Performance of Reference and Information Service Providers as the framework for an analytic rubric. We then used the rubric to assess academic librarian responses collected over a three-year period as part of text/SMS reference service. Results include implications for librarian friendliness, response time, attentiveness, and follow-up, as well as patron return rates. Comparative trends in text reference and the physical reference desk response times are also examined.
Sam Houston State University (SHSU) is a Carnegie Doctoral Research University located in East Texas. The Newton Gresham Library (NGL) serves the SHSU campus where 18,478 students were enrolled in fall 2012. Currently NGL employs nineteen faculty librarians, twenty-eight staff members, and two administrative faculty librarians.
NGL has offered virtual reference services via live chat since 2004, and through email for even longer. In the fall of 2009, the reference department decided to expand reference services to provide help via SMS/text messages, and the library began subscribing to the Text a Librarian service from Mosio. Staff training was conducted in late 2009, and the new service was launched in January 2010.
Training focused predominantly on the technical workings of the system itself rather than on the ideal characteristics of reference transactions in the text medium. For instance, staff were taught to recognize alert sounds when a new message arrived, enter responses and watch how many characters remained, send messages to patrons, recognize follow-up comments and questions, and close a thread when a conversation ended.
During training, personnel were also given some reference material about understanding text-speak—such as the use of u to mean you or 2nite to mean tonight—and were reminded to practice concision in their text-based responses. In the preexisting live chat service, it was common for personnel to send a pre-scripted welcome message such as “Hello, and thank you for contacting SHSU Ask a Librarian,” but such practices were discouraged in text messaging due to the constraints that the medium placed on message length. Beyond the one recommendation of concision, guidelines were not provided concerning how best to provide quality reference service in the unique context of this new medium.
The service was implemented so that text messages from patrons would be answered as they were received at the reference desk by the individual on rotation. One generic login account was used by all personnel, rather than individual usernames, so patrons did not know which individual responded to their question, and the library could not definitively attribute responses to a specific librarian, paraprofessional staff member, or student assistant.
At the end of the 2012 fall semester, with three full years of data collected, we evaluated the quality of the service being provided. Text messaging is a unique reference tool, due to characteristics such as the restrictions in message length—which renders traditional reference interviews difficult or impossible—and the dichotomy between the medium’s inherent asynchronicity and the student expectation of near-immediate response. The researchers sought to determine how well a librarian’s reference skills translate into this tool and how well librarians are serving customers in the manner which they expect.
We hope that a close evaluation of current performance will serve as a training tool, help to clarify and communicate expectations for text-based reference service, and lead to the development of guidelines and best practices which will improve overall staff performance in this service.
RUSA developed “Guidelines for Implementing and Maintaining Virtual Reference Services” in 2004, based on proposed guidelines from Bernie Sloan’s 1998 article in Reference and User Services Quarterly, which suggested that for almost half a decade the practice of virtual reference itself was very ad hoc.1 With most libraries being on the same virtual page when it comes to reference services, due to guides like RUSA’s, it becomes important to evaluate how well librarians are using the SMS tool to provide service.
According to the Pew Internet and American Life Project, 80% of all cell phone users send or receive text messages.9 Libraries use SMS as a system to send patron notices, such as overdue book alerts, library closings, and other information, as well as in reference services. Sims Memorial Library at Southeastern Louisiana claims to be “the first library in the United States to develop a text messaging reference service” in 2005.10 Over the past decade, both public and academic libraries across the United States have been catching up with the trend of providing reference via text messaging.
Publications about text messaging in libraries follow a pattern similar to that seen in articles about instant messaging, one of the latest technologies adapted prior to texting. Devine, Paladino, and Davis clearly group these articles in their paper on chat reference, and these categories can be applied to texting/SMS reference and mobile library services in general: anecdotal papers, “which summarize implementation and training”;15 “books and articles that present training practices for starting or modifying existing . . . services”;16 studies that “describe and analyze skills and competencies that are necessary for the effective provision” of the service;17 and academic library surveys, 18 “which, at various times, have asked one or more questions regarding the training practices”.19 To this list, we would add the evaluation of particular software/services—whether in articles jointly written by a library and its service provider or by a group using particular software, or even as a comparison with other software—as well as discussion of how patrons use or perceive the service provided or usability study results.20 Similar groupings are visible in discussing SMS/text reference.
This is the first paper, as far as the researchers can determine, that systematically evaluates and scores librarians’ interactions in SMS text reference, though there have been suggestions that best practices should be created in order to provide better service.21 Although a few papers have touched on the concept of librarians’ skills in using the service22 or offering statistics of librarians’ responses such as length of time taken, how many words used per message, and friendliness,23 this information is typically generalized and not addressed by systematic assessment as in the current study.
We downloaded the complete listing of questions and answers from the Mosio platform. This data included Patron ID codes that uniquely distinguished between patron phone numbers without revealing the actual phone numbers or other personally identifying patron information.
The precise date and time of each question and answer were also included in the data. The researchers encountered some initial difficulty in calculating response time from the data provided, but Mosio’s technical support staff was highly responsive and promptly upgraded the data export feature so that we obtained data with a clearly calculated response time. The researchers are grateful for the company’s responsiveness in providing information and assistance that made this study possible.
All text messages sent and received were grouped by the researchers into transactions; a transaction might consist of several individual messages from patron and librarian, including automatic system responses, representing one logical session of conversation. The final dataset consisted of 385 transactions, or conversational threads. This does not equate to the total number of messages ever submitted to the service, because messages where a question was never raised, such as “test,” “hi,” or similar were not included; this study is instead based solely on actual substantive questions to which a librarian did respond or could/should have responded.
The data was first evaluated statistically with regards to characteristics such as response times and how often patrons revisited the service. A portion of this statistical data was also compared against a seven-month sample of similar data from face-to-face and telephone transactions at the reference desk.
After these quantitative characteristics were measured, the researchers developed a rubric in order to assess how well librarians performed in answering each question (appendix A; also online at http://library.shsu.edu/libfac/TextRubric.pdf). One member of the research team holds a Masters of Education degree, and she led the development and testing of the rubric. A three-scale, analytic rubric was created using the “Guidelines for Behavioral Performance of Reference and Information Service Providers,” as published by the Reference and User Services Association (RUSA), a division of the American Library Association (ALA).24 RUSA’s guidelines helped to ensure content and construct validity by providing a criterion-referenced rubric framework. The guidelines include general, in-person, and remote reference librarian behaviors across the five categories of Approachability, Interest, Listening/Inquiring, Searching, and Follow-up. While a list of remote behaviors is available, behaviors in each of the three formats (general, in-person, and remote) were considered in constructing the rubric.
The framework was then modified to accommodate a focus on text reference services, which necessitated the elimination of the Approachability category from the project. The Approachability category as identified by RUSA for the remote format emphasizes elements of web design, and while an evaluation of a library’s website is certainly an important and worthwhile pursuit, the purpose of this project was to provide training for librarian behavior. The rating scales included Beginning (1 point), Developing (2 points), and Accomplished (3 points).
In addition to eliminating the Approachability category, minor customizations were also needed to accommodate the limitations inherent in a text-messaging service, and the researchers used RUSA’s overall category descriptions to stay on target during the modification stage. For example, RUSA’s description of the Listening/Inquiring category advises that the “librarian must be effective in identifying the patron’s information needs and must do so in a manner that keeps patrons at ease;”25 hence, the descriptor “Uses a tone of voice and/or written language appropriate to the nature of the transaction”26 became the descriptor “Uses concise language, abbreviations if appropriate, limiting responses to one text message (or 160 characters) per patron query” (see appendix A).
The limitations of text messaging as a reference platform also impacted the creation of the Searching criterion. For example, RUSA suggests that the librarian “Finds out what patrons have already tried, and encourages patrons to contribute ideas;”27 since many patrons may be billed per text message, this criterion was omitted from the rubric. Similar minor customizations occurred in each of the four major criteria, with the Searching criterion being the most extensively customized, including the addition of two local rules: The first rule was that librarian answers that were clearly inaccurate to the researchers received the Beginning (1) score, and the second rule was that closed-ended questions that required no actual searching on the part of the librarian (for example, library hours of operation) received the Accomplished (3) score (see appendix A).
The creation of the analytic rubric provided an educational opportunity for us, and following rubric development, we evaluated our draft rubric using A Rubric for Judging Your Rubric, a tool developed by The Center for Faculty Development at the University of Colorado Denver.28 Following minor modifications for measurable and observable descriptors, we normed the rubric for inter-rater and intra-rater reliability using two sets of five transactions across three norming sessions spaced several weeks apart. Next, the evaluation of all 385 transactions was conducted in equal portions by the three researchers. Since staff names were not part of the data collected, the results give a general picture of the Reference Department’s performance without critiquing individuals.
All text messages were grouped into transactions, and each transaction was evaluated according to the project rubric to assess the librarian’s performance in four criteria: Listening and Inquiring, Interest, Searching, and Follow-Up. In each criterion, a transaction could earn a score of 1 point (Beginning), 2 points (Developing), or 3 points (Accomplished). Average scores per criterion ranged from 1.96 to 2.49 (see figure 1).
When the scores from each criterion were added together, a transaction could earn a cumulative score between 4 and 12 points, with 12 representing the most Accomplished performance and 4 representing the most Beginning performance. Overall, the average cumulative score was a 9.1. Although only 1.3% of transactions met the Accomplished standard with the highest possible score of 12, 73% of transactions earned a score between 9 and 12, indicating that the majority of transactions did exceed the Developing standard, represented by an overall score of 8 (see figure 2).
For this study, response rate was defined as how soon after an initial question’s arrival a human response was sent to the patron. In some transactions, the patron may have received an immediate, automatic system response indicating that the question was sent outside of the library’s hours of operation, but this was not counted as a “response” for the purpose of calculating response rate. Overall, 51% of questions received human responses within 10 minutes and 88% within twenty-foure hours or less; 4% of questions never received a human response (see figure 3).
Response rates were compared based on the month, weekday, and time of day when a question was sent to identify any trends. For each of these comparisons, three response times were omitted because these extreme outliers of seven months or longer skewed the averages.
In a comparison of months (see figure 4), May and June showed a longer average response time (about 1 day 7 hours), while October saw the fastest average response time (about 2.6 hours). In a comparison of weekdays (see figure 5), Fridays and Saturdays showed a longer average response time (16–20 hours), while the fastest average response time was seen on Wednesdays (about 2 hours).
Finally, times of day were compared, according to seven time ranges (see figure 6). The poorest response time was seen for questions received 5–7:30 a.m. (about 1 day 5 hours). In contrast, the fastest average response time (about 3.5 hours) was seen 3–6 p.m.
Data concerning more traditional “physical” (face-to-face and telephone) transactions at the reference desk (not including text, chat, or email transactions) were analyzed for the sample seven-month period of June 1 through December 31, 2012, to determine the busiest hours of the day for non-virtual reference at the reference desk (see figure 7). The 10 a.m., 11 a.m., 12 p.m., and 2 p.m. hours stood out as the four busiest hours on average.
Next, text messages from this same June through December 2012 period were split into two groups, based on whether the questions were sent during busy or non-busy reference desk hours. Response times were averaged in each group, minus one abnormally long response time. The average response time during busy hours was 2295.11 seconds (about 38 minutes), while the average response time during non-busy hours was 9143.06 seconds (about 2.5 hours), suggesting that text messages were actually answered more quickly during hours when the reference desk was busiest with traditional face-to-face and telephone reference.
From 2010 to 2012, 81% of patrons who used the service used it only once (see figure 8). No patron used the service more than seven times—at least, not from the same cell phone number.
Within 385 transactions, there were a total of 447 individual replies sent by library personnel. Of these individual replies, 93% comprised one text message of no more than 160 characters, 6.7% used two or three text messages, and only one reply required four text messages to be sent to the patron (see figure 9).
Useful implications are suggested by the results of a rubric analysis of text-reference transactions, particularly the transaction scores, response rates, and patron-return rates. Overall, the average score across the entire transaction pool is promising. Since a score of Developing (2) in all four criteria would earn a total score of 8, the cumulative average score of 9.1 indicates that librarian performance, on average, meets or exceeds the Developing (2) level, even though it does not quite meet the Accomplished (3) level. In fact, nearly three quarters of the transactions scored between 9 and 12, indicating that the majority of transactions exceeded the Developing standard (see figure 2). However, while the average score of all transactions is helpful to appreciate the big picture of text reference performance, a more detailed analysis of each criterion is needed to generate quality feedback.
The rubric used to score transactions clustered criteria into four categories: Listening and Inquiring, Interest, Searching, and Follow-up. The category with the highest average score was the Searching category (see figure 1). As this is one of the most traditional and visible skills in the librarian profession, we find the evidence of a high performance level personally and professionally rewarding. Of greater use in an assessment capacity, however, are the low performance scores. The lowest-scoring criterion was the Follow-up category, with the average situated between the Beginning (1) and Developing (2) rubric scores. The Listening and Inquiring category had the second-lowest score, with the average falling between the Developing (2) and Accomplished (3) rubric scores. Both the Listening and Inquiring and Follow-up categories contain criteria that focus on librarian communication skills: Listening and Inquiring focuses on cordial yet concise communication and Follow-up emphasizes the invitation for library patrons to return if they have additional questions or need more assistance. In the Follow-up category, any transaction that did not invite the patron’s future use of the service did not receive the Accomplished rating, which significantly impacted the overall average for this category. Perhaps the expectation of an invitation to return in each transaction is a bit idealistic, but this criterion is included by the Reference and User Services Association (RUSA), a division of the American Library Association (ALA), and the rating group of three professional librarians expected that the highest-performing library professionals would strive to achieve it. The resulting low scores indicate a clear need for heavier emphasis in initial and refresher training on this aspect of performance.
Another implication of such a low score in the Follow-up category is that librarians may be struggling to balance the goals of providing detailed, quality information with an invitation to return (follow-up), all while being expressly cordial within a single 160-character message. One solution may be to generate a canned response or a signature line for staff use, automatically providing a succinct welcome to return, while emphasizing the most clear text-shortening methods that would still resonate well with the library’s target population. Such signature lines could be as basic as “Use us again!” or as abbreviated as “Thx&T2UL8R” (Thanks and talk to you later). Although the canned response or signature line would take up part of the 160-character limit, the easy availability of a concise, cordial message would contribute to higher-quality text reference by providing assistance that the staff needs, as evidenced by the low Follow-up transaction scores.
While average category scores are useful for looking at the big picture, analysis of smaller data clusters yields more specific trends. For instance, only 18 transactions (4.7%) earned a Beginner (1) rating across all categories, 16 of them because they were never answered (see figure 2). On the surface this may indicate that additional technical training may be needed to ensure that staff are able to recognize incoming questions and then successfully respond to them. An alternate implication is that a higher level of attentiveness from library staff may be needed. The remaining two transactions that did include a librarian response were answered inexpertly enough to receive a total score of 4, representing a Beginner (1) rating in each category. While these were clearly problem transactions, it is encouraging that the area of needed development is in refresher training on identifying “waiting” questions and the technical response procedure, which is less disturbing than a need to retrain groups of librarians on the fundamentals of reference techniques. Only five transactions were rated Accomplished (3) across all four criteria, earning a total score of 12 (see figure 2). Although this is a disturbingly low number, it clearly validates this project’s aim: to evaluate staff performance with an eye to documenting expected standards and best practices, then providing training for library staff.
Unique to the medium of text reference, and therefore one of the main concerns of this rubric project, is the limitation of response length (usually 160 characters). While concision is a goal for many reference services, instant message, email, phone, and even face-to-face reference services have a more reasonable expectation of back-and-forth communication than text reference does. Many users, however, are subject to cell phone plans that may limit the quantity of text messages sent or even charge fees for each separate text message, a scenario that libraries promoting text services should seek to accommodate. With this limitation in mind, responding with a single text message whenever possible is imperative for librarians, even to the point of forgoing an immediate acknowledgement text which would assure patrons that their queries were received and that an answer was forthcoming. Analysis of the collected data reveals that 93% of librarian responses were constrained to a single message (see figure 9). This high result suggests that most library staff are clearly aware of the need to limit response length.
In addition to transaction scores and response length, librarian response times for transactions are also instructive (see figure 3).29 The majority of transactions (59%) received human responses within 30 minutes of the initial question, which was the timeframe established for the Accomplished (3) rating. This thirty-minute window may seem lengthy, given most students’ perception of text messaging as an instantaneous communication medium, but it allows the single librarian on duty at our library’s reference desk to balance the complete range of reference services for which she is responsible, including in-person and telephone reference questions as well as virtual queries by email, instant message, and text message. This time allotment also permits the librarian to locate the requested information and then edit the delivery of that information down to a single text message when possible. The fact that most text messages are personally handled by library staff quickly is encouraging, particularly since 51% of that 59% were answered within ten minutes. Approximately 5.7% of transactions received a human response within thirty minutes to one hour, the timeframe established for the Developing (2) rating, reinforcing the focus on response time as an important aspect of virtual reference.
The remaining portion of transactions (34%) includes the 23% that received human responses in more than 1 hour but less than one day and an approximate 5% that were handled within one to four days, as well as 2% of transactions took more than four days to receive a reply and 4% that never received a human response. This last cluster of response times (34%) points to a clear need for consistent training and reinforcement of expected standards for library staff. Transactions that never received a response (4%) may indicate the need for additional or reinforced technical training with the text reference system: either librarians were not aware of the texted query or were unable to answer it, which could indicate either inattentiveness or an inability to use the system correctly.
Clearly the majority of text messages are being addressed quickly, according to the standards crafted in the rubric for this project, despite a time limit not having been identified in previous virtual-reference training for library staff. Perhaps the initial thirty-minute expected response rate is too idealistic, and a longer timeframe should be the expectation for providing a substantive answer (not merely acknowledging the question). Expected response times differ between a text-reference service and an instant chat service, at least in the context of this study. However, students today rely heavily on texting, which may serve to blur the lines between text reference and instant chat services. Further research into the expectations of both patrons and librarians, with regards to perceived differences in communication methods and expected response times across multiple virtual reference platforms, would inform such discussion.
Closer analysis of the librarian response-time data reveals that Fridays and Saturdays had the longest time between initial question and librarian response, an average of approximately 16 hours on Friday and 20.6 hours on Saturday, compared to the lowest average on Wednesday of around 2 hours (see figure 5). One explanation of this gap may relate to the library’s operational weekend hours. The library closes early on Friday (6 p.m.), opens late and closes early on Saturday (10 a.m. to 7 p.m.), and opens even later on Sunday (2 p.m.). Since averaged response times did not take into account the library’s nonoperational hours, texted queries that were received after closing on Friday were not answered until mid-morning on Saturday, resulting in a 16-hour gap. The same is true of queries sent after closing on Saturday and not answered until Sunday afternoon—a 19-hour gap. While most weekdays averaged only two queries submitted after library closing, the majority of queries submitted outside of operational hours occurred on the day with the latest opening time: Sunday. This may indicate a need to reconsider Sunday’s operational hours or at least the need to explore options to provide virtual reference services during reduced weekend operational hours.
Analyzing response time by month also yields trends to consider (see figure 4). May and June had the poorest response times by a large margin, suggesting that the beginning of the summer semester saw librarians busy with other activities that may have prevented them from noticing text-reference questions. This pattern seems to repeat for other major semesters as well: the opening six weeks or so of each semester saw the poorest response times for that semester, suggesting that librarians, like teaching faculty, may begin the semester with an extraordinary amount of work already on their plate. October and April, on the other hand, are the months with the fastest response times, further suggesting that librarians may focus more effectively on fielding text-reference questions after the semester is well underway. Another possible explanation for poor response time in May and June is that librarian response time may be impacted by the library’s limited operational hours: May includes the spring interim, which sees a reduction in library operating hours, and June also sees reduced hours.
Further analysis of response times by hours indicates that the poorest response times—averaging almost 1 day 5 hours—are associated with questions received between 5 a.m. and 7:30 a.m., the opening time for the library and the few hours before. This may indicate problems with the library staff’s procedure for opening the reference desk or a need for technical training to recognize the presence of a waiting text-reference question. The fastest average response times are seen with questions received between 3 p.m. and 6 p.m., averaging around 3.5 hours. To get a wider perspective on possible response-time issues by hour, data concerning physical reference desk transactions (including face-to-face and telephone, but not chat, email, or text) were also analyzed for the period of June 2012 to December 2012, revealing that the busiest hours of the day at the physical reference desk included 10 a.m., 11 a.m., 12 p.m., and 2 p.m. (see figure 7). In comparison, the busiest text-reference hours (by number of text referenced questions received) were the four hours from 12 p.m. to 4 p.m.
Admittedly, this seven-month sample of physical reference desk statistics, correlated with text-reference activities, provides only a limited quantity of data to compare, so these results are more anecdotal than statistically significant. Nevertheless, the results of the comparison are surprising. The researchers suspected that text-reference response times might suffer during peak periods when reference desk personnel were busy assisting face-to-face patrons. Surprisingly, the opposite was true: the busiest hours at the physical reference desk correlated with the fastest text responses of the day. Similarly, the busiest text-reference hours of the day also correlated with the fastest text response times of the day. The researchers hypothesize that reference desk personnel may become more alert when traffic picks up at the physical desk, thus resulting in better virtual response times as well, due simply to increased attentiveness. This supposition also seems to hold true for the analysis of librarian response time by month: slower months at reference, such as May and June, see a weaker response time, while October—the second-busiest month at the reference desk—sees the strongest response time.
In addition to transaction scores and response times, the researchers also examined the number of repeat patrons (see figure 8). Approximately 11% of patrons returned to use the text-reference service for a second time, while another 8% used it between three and seven times. Admittedly this is a small number of repeat patrons, with only 19% of all users returning to the service again after their first use. However, statistics on repeat patrons were determined based on cell phone numbers. It is possible that at least a few users of the text reference services may have switched phone numbers, and current statistics cannot account for this possibility.
Cell phone technologies aside, these numbers still raise questions about why most patrons do not tend to revisit this service. Many patrons may have been deterred simply by the economics of pay-per-message cell phone plans. This study does not support conclusions about return use, but it is possible that the various factors evaluated in the rubric—such as response time, cordiality, and the amount of detail or direction provided for an information source—played a role in whether a patron chose to use the service again. One goal of the researchers is to collect follow-up data on repeat patrons in the future, after best practices and staff training have been implemented for a reasonable period, to see whether repeat patronage might increase in correlation with improved service. Further research may also be warranted concerning student attitudes toward the service, whether library marketing for this service is reaching students, whether marketing and student expectations match the actual student experience, and how students’ cell phone plans address text messages, including whether pay-per-text plans deter use of the library service.
A final issue highlighted by this study relates to maintenance procedures, especially concerning hours of operation. The researchers encountered multiple transactions which lacked the appropriate automatic system response that should have been sent during nonoperational hours. This was not a technical error in the service platform, but rather a failure of the library’s Web Services personnel to consistently program auto-responses for holiday closures, limited interim hours, and so forth. This emphasizes the need for a clear and consistent maintenance routine so that patrons always receive prompt indications of the library’s status during nonoperational hours, rather than mistakenly awaiting a response while feeling ignored and poorly served.
This study demonstrates that significant issues exist with staff attentiveness to monitoring text reference. Some improvement is also needed in areas of friendliness and follow-up. These findings confirm a need for the reference department to offer more in-depth staff training than has previously been provided. Over the next academic year, the researchers plan to create and implement various support tools to educate staff about performance targets. These tools may include sample message templates or signature lines and guidelines for best practices in providing text-reference service. The researchers hope that the assessment rubric resulting from this study will provide a template for other libraries to adapt and implement in their own self-assessment.
Although the study covers three years of SMS reference data, the total number of transactions is still relatively small. Examination of a more substantial data pool may allow additional insights. The researchers are interested in partnering with other libraries to provide assessment of de-identified text reference data provided by those partners. This would not only increase the quantity of available data but also allow for a broader view of the issue, rather than focusing on only one library.
Additionally, although most questions are answered by professional librarians or long-time paraprofessional library staff, questions may occasionally have been answered by a student assistant, and the use of a single login account makes it impossible to identify the exact staff member who answered a specific question. For the purposes of our study, this does create a minimal amount of uncertainty about whether any lower-quality answers could be attributed to less proficient staff.
Finally, the researchers recognize that it would be useful to examine response time only in regards to the library’s operational hours, rather than including nonoperational hours in the calculated time for response. If a question is asked after closing and a response is sent eight hours later, but within two minutes of the library reopening, is it more accurate and helpful to report the response time as eight hours or two minutes? However, in the context of this study, the researchers determined that it was not feasible to adjust the response time calculations to include only operational hours, largely because the plan for this study did not predate and thus could not influence the manner of data collection. The data examined spanned three years, during which time the library followed at least eight different schedules of hours, and conclusively determining the operational hours of each transaction proved difficult. Furthermore, the response times as reported have been electronically calculated from the mathematical difference between the question’s arrival date/time and the date/time that the first human response was sent; adjusting this calculation to account for operational hours would require manual recalculation for all 385 transactions by subtracting nonoperational hours from the electronically calculated time. This level of manual recalculation would present a significant opportunity for human error.
The purpose of this project is to give librarians feedback on virtual reference skills such as Listening/Inquiring, Searching, Interest, and Follow-up. RUSA has identified each of these skills as important guidelines for behavioral performance of reference and information service providers.
The purpose of this rubric is to provide measurable criteria to assess the text message reference skills of professional academic librarians for the last 3 calendar years. Results of this rubric are intended to be used as a teaching/training tool to communicate expectations and give informative feedback. The assessment goal is to improve the performance of professional librarians in the area of text reference message service at Newton Gresham Library.
4. María Pinto and Ramón A. Manso, "“Virtual References Services: Defining the Criteria and Indicators to Evaluate Them,” ," Electronic Library (2012) 30, no. 1: 51–69.
6. Davis F. D., "“Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,”," MIS Quarterly (1989) 13: 319–40.
10. Hill J. B.HillJ. B. , Madarash Hill CherieHillJ. B. , Sherman Dayne, "“Text Messaging in an Academic Library: Integrating SMS into Digital Reference,”," Reference Librarian (2007) 47, no. 1: 17–29.
21. Thomas A. Peters and Lori Bell, eds., The Handheld Library: Mobile Technology and the Librarian (Santa Barbara, CA: ABC-CLIO, 2013).
Average response times by month.
Average response times by day of the week.
Average response times by hours of the day.
Face-to-face transactions by hour, June through December 2012.
Number of questions asked per patron.
Number of text messages per library reply.
The reference interview is the heart of the reference transaction and is crucial to the success of the process. The librarian must be effective in identifying the patron’s information needs and must do so in a manner that keeps patrons at ease. Strong listening and questioning skills are necessary for a positive interaction. 1. Communicates in a clearly receptive/cordial/ encouraging manner.
2. Uses concise language, abbreviations, if appropriate, limiting responses to one text message (or 160 characters) per patron query.
• Please tell me more about your topic.
• What additional information can you give me?
• How much information do you need?
• What types of information do you need (books, articles, etc.)?
• Do you need current or historical information? 1. Communicates in a receptive/cordial/ encouraging manner.
2. Uses concise language, abbreviations, if appropriate, limiting responses to no more than two text messages (or 320 characters) per patron query.
3. Does not use open-ended questioning techniques even when appropriate to encourage the patron to expand on the request or present additional information.
• Do you need current or historical information? 1. Communicates in an abrupt manner.
2. Does not use concise language, sending responses that exceed two text messages (over 320 characters) per patron query.
4. Does not use closed questions to refine the search query.
A successful librarian must demonstrate a high degree of interest in the reference transaction. While not every query will contain stimulating intellectual challenges, the librarian should be interested in each patron’s information need and should be committed to providing the most effective assistance. Librarians who demonstrate a high level of interest in the inquiries of their patrons will generate a higher level of satisfaction among users. 1. An automatic response acknowledges user questions submitted outside of library operation hours (hours during which the library is open).
2. Provides an initial response to the patron in 30 minutes or less during library operation hours (hours during which the library is open).
3. Responds to follow-up questions, if appropriate, in 30 minutes or less during library operation hours (hours during which the library is open). 1. No automatic response acknowledges user questions submitted outside of library operation hours (hours during which the library is open).
2. Provides an initial response to the patron in a timely manner, between 30 and 60 minutes during library operation hours (hours during which the library is open).
3. Responds to follow-up questions, if appropriate, between 30 and 60 minutes during library operation hours (hours during which the library is open). 1. No automatic response acknowledges user questions submitted outside of library operation hours (hours during which the library is open).
2. Provides an initial response to the patron after more than 60 minutes during library operation hours (hours during which the library is open).
3. Responds to follow-up questions, if appropriate, after more than 60 minutes during library operation hours (hours during which the library is open).
The search process is the portion of the transaction in which behavior and accuracy intersect. Without an effective search, not only is the desired information unlikely to be found, but patrons may become discouraged as well. Yet many of the aspects of searching that lead to accurate results are still dependent on the behavior of the librarian. 1. Names the sources to be used, when appropriate.
2. Works with the patron to narrow or broaden the topic when too little or too much information is identified.
3. Recognizes when to refer the patron to a more appropriate guide, database, library, librarian, or other resource.
4. Offers detailed search paths or links/URLs to needed electronic resources. Excessively long links have been converted to a shorter link (for example, using Tiny.URL).
- Room #s 1. Names the sources to be used, when appropriate.
2. Indicates that the patron needs to narrow or broaden the topic when too little or too much information is identified.
3. Recognizes when to refer the patron to a more appropriate guide, database, library, librarian, or other resource when appropriate.
4. Offers detailed search paths or links/URLs to needed electronic resources.
5. If appropriate, general directions to physical resources are given, for example—either call #s or floor #s, but not both. 1. Does not name the sources to be used when appropriate.
2. Does not work with the patron to narrow or broaden the topic when too little or too much information is identified.
3. Does not refer the patron to a more appropriate guide, database, library, librarian, or other resource when appropriate.
4. Does not offer detailed search paths or links/URLs to needed electronic resources.
5. Even if appropriate, directions to physical resources are not given.
1. Librarian answers that were clearly inaccurate to the scoring group received the “Beginning” (1) score.
2. Close-ended questions that required little or no searching on the part of the librarian received the “Accomplished” (3) rating.
The reference transaction does not end when the librarian leaves the patrons. The librarian is responsible for determining if the patrons are satisfied with the results of the search, and is also responsible for referring the patrons to other sources, even when those sources are not available in the local library. 1. Encourages the patron to return if they have further questions by making a statement such as— “if you don’t find what you are looking for, please come back and we’ll try something else” or similar.
3. Makes arrangements, when appropriate, with the patron to research a question even after the reference transaction has been completed.
4. Refers the patron to other sources or institutions when the query cannot be answered to the satisfaction of the patron.
5. Takes care not to end the reference interview prematurely. 1. Does not encourage the patron to return if they have further questions.
2. Makes the patron aware of other reference services, if appropriate (email, instant chat, phone, etc.).
3. Does not make arrangements, when appropriate, with the patron to research a question even after the reference transaction has been completed.
4. Does not refer the patron to other sources or institutions when the query cannot be answered to the satisfaction of the patron.
2. Does not make the patron aware of other reference services even when appropriate (email, instant chat, phone, etc.).
5. Ends the reference interview prematurely, before answering or addressing all parts of a question.

industry_corpus2: Subject Education


text:
THIS is the final chapter of a two-part series about former star athlete Ruwayda Henri.
While at the club, Henri also added the SA Colleges 100m title to her name in a race in which she beat Sharon Hanslo by a whisker.
In many ways, Henri was fortunate to have been surrounded by good athletics company who influenced her career for the best.
Ruwayda Henri on her way to another victory in the sprints.
“Ismail introduced me to Lux Gordhan and Derrick Naidoo, arguably two of Natal’s greatest athletic coaches.
“Lux is a former manager and coach of the High-Performance Centre athletic academy at the University of Pretoria, and Naidoo is a former senior sports lecturer at ML Sultan Durban (Durban University of Technology). They both generously gave their time to coach and educated me about what it takes to be an athlete with substance. How grateful and indebted I am to all three of them. They are all heroes in their own right and should be acknowledged for recognising and supporting the progress of the sport,” said Ruwayda.
Gordhan was full of praise for one of Natal and South Africa’s best sprint talents.
“In those days, 1970/71/72, it was unusual to have a female athlete coming to train with the boys. But she did. She had a good group of youngsters to encourage her especially the legendary and late Ismail Collier. She was part of the group, 13 athletes, who became my first group of athletes whom I started coaching, after an injury, in 1971. She was absolutely dedicated, attended training in the worst weather and training conditions. She lived in the Suburbs, if I remember correctly, but schooled in Wentworth. So she had to take buses to get to training. She had world-class talent. She was built like the American athlete, Wilma Rudolph, and ran like her too. She became SASSSA champion in record-breaking fashion in Transvaal,” he said.
Ruwayda’s SASSSA 100m record time of 12,2 seconds stood until the books closed in 1994, the year of South Africa’s first democratic elections after which Nelson Mandela became president.
Springbok captain Tommy Bedford, right, was a guest of honour at the Natal Sports Awards. In the centre is Ruwayda Noor, the SASSSA sprint champion, and record holder.
Her 200m record time of 25,9 seconds was broken by the matriarch of sprinting Suezette Arendse of Boland in a time of 25,7 seconds in 1979.
For a time Ruwayda held both SA schools’ record simultaneously – a rare achievement.
She was determined to give the sport a boost in her community as the athletics scene in Natal was low key.
“As you know, athletics did not carry a high profile, especially in the Coloured Community. I attended a school in a low socio-economic area and as a student was fortunate to bring joy and pride to the school community. I returned to teach at the same school as a Physical Education Teacher and managed to raise the profile of the sport. It proved to be a great inspiration to many very talented children waiting to showcase their talents. The love for sport improved and many talents were discovered. After a few years of encouragement and training, a large majority of the Natal Netball team came from Wentworth High School; a sport dominated by Indian girls for many years, ” she said.
Ruwayda Noor was the Natal and the South African Senior Schools Sports Association’s sprint champion and record holder in the mid-1970s.
While still an athlete, though, she played hockey.
Henri no longer follows athletics with the same enthusiasm.
“Not so much anymore. Sport, on many fronts, is coloured with so many imbalances that it’s hard to see the beauty, the finesse and the wonder of sport. I am sure it will return to the true enjoyment and excitement of showcasing human accomplishments when humankind is not so driven to win at all costs,” she said.
She is married to Selwyn Henri. They have four children Lyle, Chenille, Dale, and Justin.
“It was challenging to raise children in an environment impacted by apartheid. Australia was more aligned with the way we wanted to raise our children. Immigrating to Australia in 1986 was also to protect ourselves from imposing on our children the rhythm of our own upbringing. Moving away made it much easier to bring about changes,” concluded Ruwayda.

industry_corpus2: Sports


text:
FeedbackEmails helps sellers manage their reputation on Amazon, by automating feedback requests.
Features include a built-in HTML editor to create customized email templates, message scheduler, negative feedback alerts, and excluding orders that are late or sent internationally.
A dashboard shows the number of emails sent and feedback received over time.
Have you used FeedbackEmails? Write a review here (you don't have to register first).
AMZDiscover lists reviewers for Amazon product listings, including their name, helpful votes and reviewer ranking. For a fee, reviewer contact information can be provided including email address, Facebook, Twitter, YouTube and other social accounts.
Kibly sends Amazon customers customizable order update messages and feedback/review solicitation emails. Kibly includes real-time statistics of orders shipped, emails sent, and email open and clickthrough rates. A BSR (Best Sellers Rank) tracker displays changes over time, to show how Kibly's emails have improved the ranking.

industry_corpus2: Computing & Telecommunications


text:
One or two of the three tubers were small and shrivelled. For the price we could have got better locally, even if different varieties.
Dark foliage and brilliant flowers. Grown as much for their luxurious dark foliage as their vibrant single flowers, the Bishop series has made the dahlia fashionable again!
'Bishop of Llandaff' One of the best! Fabulous dark foliage and brilliant single flowers. This Dahlia has been given the RHS award of Garden Merit (AGM) as a superb garden worthy plant.
‘Bishop of York’ such a lovely sunny variety, no garden should be with out it! It"s beautiful yellow single flowers are produced all summer long and are essential for adding warmth to any planting scheme.
'Bishop of Leicester' Simply stunning. Jewel-like colour and dramatic foliage means this lovely dahlia is sure to make an impact, both as a cut flower and in the border.
Height Height up to 1.1m/43in.

industry_corpus2: Agriculture & Fisheries


text:
Speedway Public Library catalog › Details for: A gopher in the garden, and other animal poems.
Details for: A gopher in the garden, and other animal poems.
A gopher in the garden, and other animal poems. Pictures by Robert Leydenfrost.
Contributor(s): Leydenfrost, Robert J, 1925- .
Material type: BookPublisher: New York, Macmillan Description:  p. col. illus. 26 cm.Subject(s): Animals -- Poetry | Picture books | Picture books -- Poetry DDC classification: 811 Summary: Galloping rhymes inspired by both common and rare animals--from brindled gnu to garden gopher.
Galloping rhymes inspired by both common and rare animals--from brindled gnu to garden gopher.

industry_corpus2: Literature & Emotions


text: Totally Remodeled! Main-floor Master with a finished walkout basement! Acacia hardwood floors throughout the main living areas! The completely new kitchen has high-end slab granite, travertine backsplash, stainless appliances, and vaulted ceilings with skylight! The kitchen is open to the warm and inviting family room that has a $4,000 fireplace insert that provides the most realistic flame for a gas fireplace! The formal dining room opens to the vaulted, 2-story living room! The main floor master bedroom is spacious and has a fully remodeled 5-piece bathroom! The upstairs has 2 additional good-sized bedrooms with a Jack-n-Jill bathroom! The walkout basement is as nice as the rest of the house! The basement family room has room for a home theater, plus another area for entertaining that includes a remote controlled high-quality fireplace that can heat the entire area! A fourth bedroom and a fourth remodeled bathroom finish off the basement! This is the nicest house you will see!

industry_corpus2: Real Estate & Construction


text:
Inspiration Sounds has released Electro Grime, a sample library created for producers looking for totally fresh electro synths, basslines, drums and synth fx for dirty electro house and minimal house production.
Electro Grime was created exclusively using analogue synthesizers and drum machines. All loops are at 128BPM and the pack offers producers a chance to use some of the most refreshing and inspirational content ever created in an electro sample pack.
As well as individual loops and samples for all of the elements included, Inspiration Sounds have also included approaching 40 “musical loops” which include part-mixes. The idea being that novice producers can build up a track extremely easily with very little knowledge of electro construction.
Electro Grime is in Acidized Wav, Apple Loops, REX2, and WAV and it is available for direct download to your computer today.
Loops are 128BPM: Drum Loops (Tops), Drum Loops (Bottoms), Bass Loops, Synth & FX Loops, Musical Loops.
Hundreds of samples (one-shots): Synth & FX Samples, Bass Samples, Drum & Percussion Samples, Kick Drum Samples, Snare Samples.
ACIDized Wave Files, Apple Loops, REX2 files.
Electro Grime is available for instant download from Inspiration Sounds for £29.95 GBP / 39.95 EUR / $49.95 USD.
Visit Inspiration Sounds for more information.


text:
It was my turn to bring a snack for the moms’ group meeting on Wednesday. I thought this healthy cookie would be a good choice. This recipe also makes a lot of cookies which is perfect as I was also hosting a meeting in my house that night. It’s a granola cookie with raisins, almonds, wheat germ and other good stuff that came with the hemp granola I used. The butter and sugar in the cookie saved the cookie from being dry and bland. The original recipe has peanuts in it but I left it out because of Big Kid but he still didn’t like them even though there are raisins. Little Guy likes them even though he doesn’t like raisins!
Use granola without fruit in this recipe as the fruit in packaged granola cereals is often dry and it won’t soften up in the batter giving you cookies that are hard and dry. Also choose granola that are not overly sweetened or your cookie will taste too sweet. I have also reduced the sweetness in this cookie by using unsweetened coconut and reducing the sugar slightly.
Preheat the oven to 375 degrees F and divide the oven into thirds. Line two baking sheets with parchment paper.
Combine the granola, raisins, almonds, coconut and wheat germ in a large bowl and mix together. Break up any clumps with your fingers.
In a stand mixer, beat the butter at medium speed until smooth. Add the sugars and beat until creamy. Add the egg and salt and beat until well blended. Reduce the mixer speed to low and add the flour, mixing only until it is incorporated, then add the granola mix. Stop the mixer when most of the granola mix is blended into the batter and finish the job with a spatula, making sure to get up any bits of dry ingredients left in the bottom of the bowl.
With a cookie scoop, scoop out tablespoons of dough and arrange the mounds on the baking sheets, leaving about 1 1/2 inches between them. Flatten the mounds lightly with your fingertips.
Bake for 11 to 13 minutes , rotating the sheets from top to bottom and front to back at the midway point. The cookies should be golden brown but not firm. Allow them to rest on the sheets for 1 to 2 minutes before transferring them to racks to cool.
Repeat for remaining dough, cooling the baking sheets between batches. If there’s only one sheet left to bake, bake in centre of oven for 11 mins.


text:
One Planet Empowering Network (OPEN), Natural Living Communities presents an astonishing opportunity which involves empowerment networks and communities in which both healthy living and well-being are the main point. The proposition is about global ecovillage network, transition movement, impact hub, edible forests (agroforestry), permaculture and aquaponic system. It concerns a nature property of 130 hectares in which the plan is to develop 5 areas: 1) a portable tiny house village, 2) a permanent forest home village, 3) guest cabins, 4) edible forest, permacultre, aquaponic greenhouse 5) creative activities. Where? In Norway! 3km away from a 130 hectares forest, 3000 m2 building with garden at Hofveien 10, Hof, Norway.
The idea is to create a beautiful village of communal houses and gardens, all designed to reduce negative impacts on the environment and raise life’s quality of families and the local population. There is a fully assembled already, available, and an active center for development of various projects, according to photos in the document. The building which is in good condition and connected to geothermal heating is perfect for home base and is now for sale. Thus the plan is to buy this building in order to create an OPEN Co-Living, Meeting & Makers Community for what we need help to secure it. The goal is natural living; handicrafts; fun activities and tested and celebrated methods for creating healthy communities as well as effective cooperation.
Moreover, a project like this is really positive not only for a particular city or country, but also and especially for the whole planet. It is at the same time an educational concept, for it embraces a real didactic experience for children who would grow up side by side with nature, learning how to properly care for it – protecting and preserving it – as well as taking advantage of everything it offers consciously , with balance, respect and harmony. A better life indeed for all and a promising future for the world. Actions like this prepare the planet to be happier and to remain safe. In times of global challenge, ideas that privilege health, cooperation, and safeguarding of nature are undoubtedly the key for better days. Feel inspired to take part in this great project. Help co-create the launch site.


text:
Additional Information: Your local stop for brands like Ugg Australia, Hunter, Clarks, Rieker, Keen, Birkenstock, Merrell, Blundstone and more!
A Step Ahead Footwear is a retailer of quality comfort footwear for ladies and men. We carry a wide range of shoes, sandals and boots. Many of our products are unique and interesting yet built for comfort and style. We also carry a wide range of waterproof, work and orthopedic shoes. Various brands are also available in widths.


text:
At Apex Luxury Car Hire we ensure that all the convertible rental cars we offer are maintained to the highest possible standards, and now we welcome the arrival of the Mini Cooper S Convertible. Our trained professionals in customer services will be happy to assist you and we recommend that you rent a Mini Cooper S Convertible and experience this incredible little car and all it has to offer.Driving fun will always be a MINI forte, its agile handling – aka “go-kart feeling” – has long been a hallmark of its character. Sophisticated power train and chassis technology ensure that every model in the British premium brand’s line-up is the undisputed leader of its class.
The Mini Cooper S Convertible has all the desirability and fun of the hatchback, but with the thrills of open-top driving as well. With a 1.6-litre petrol engine it will do 0-62mph in 7.3 seconds, it has 181 BHP and a top speed of 147 mph. With Mini Cooper S Convertible rental, you can experience this fun, nippy and stylish little car for yourself. TheMini Cooper S Convertible has superb aerodynamics and a low seating position, so with the top off you'll sit in comfort and warmth.
There are wind blockers and dashboard heaters to keep you warm in the winter. Wind noise is not a problem with the roof up or down. The steering is nicely weighted and it has a responsive chassis.The Mini Cooper S Convertible has a lovely interior. Front and side airbags are standard as well as stability control, traction control, automatic seat-belt tensioners and ISOFIX child seat fittings. With the roof down, the steering wheel adjusts for reach and there are standard rear parking sensors.
Try our Mini Cooper S Convertible hire to experience this incredible car with everything someone looking for luxury driving and a twist of fun could want and need!The MINI Convertible is a fully-fledged four-seater clearly standing out from the start as a genuine MINI regardless of whether the roof is up or down. For the design features and proportions so characteristic of the MINI have been consistently carried over to the MINI Convertible: The steeply raked windscreen and the optimum seating position enjoyed by the driver ensure an unforgettable open-air experience also when driving with the roof down.

industry_corpus2: Automobiles


text:
Size of area seen through front window: 2-¼" x ½"
A formal doorway flanked by two garland-wrapped columns sets an elegant stage for your personalized greeting. The die cut window showcases your company name on the inside of the card. All of our greeting cards can be personalized on the inside with hot stamped foil imprinting.

industry_corpus2: Manufacturing


text:
NEWPORT BEACH, Calif. – October 24, 2017 – Accelerize (OTCQB: ACLZ) (OTCBB: ACLZ) and its digital marketing software division CAKE today announced that the company continues to gain momentum in India, seeing a 44 percent increase in new clients in the region between 2016 and 2017. With CAKE’s Marketing Intelligence platform for multi-channel tracking and attribution, India’s top ad networks and ecommerce providers – including ShopClues.com, Fork Surge, Pointific, AD2Click Media, Profiliad and others – are equipped with the tools to seamlessly optimize mobile and cookieless campaigns in parallel with all other digital marketing channels.
CAKE operates an office dedicated to clients based in the region to support the growing Indian customer base. Clients rely on CAKE to track more than 10 billion actions – including impressions, clicks and conversions – each month.
In addition to India, CAKE has international clients in over 40 countries worldwide, including the U.K., France, Germany, the Netherlands, Spain, Russia, Poland and many more.


text:
Welcome to New Hampshire. State also known as Granite State.
Welcome to community of Lancaster, New Hampshire. Access to communities of Lunenburg, New Hampshire and Concord, New Hampshire - West of highway.
Entering Great Woods North Region. Junction of Highway #3. 9 miles to community of Groveton, New Hampshire. Access to community of Gorham, New Hampshire - 26 miles. Woods and water dominate the landscape in the Great North Woods. Sporting adventures are a way of life, from hunting to fishing, camping, hiking, boating, wildlife watching and snowmobiling.Close proximity to Canada's Province of Quebec, as well as the Maine and Vermont borders, has resulted in a fascinating mix of cultures and outlooks.
Diesel, gas - East side of highway.
East side of highway. Access to welcome center ' Great North Welcome Center' - Park Street, downtown section of Lancaster. Note: Friendly and helpful staff available - West side of highway.
South to Dalton - 8 miles; South to Cushman, New Hampshire - 10 miles; South to Whitefield, New Hampshire - 8 miles.
Point of Interest: entering White Mountain Region.
Paved - North side of highway.
North side of highway on Sleepytime Drive.
South to community of Whitefield, New Hampshire - 8 miles - and Littleton, New Hampshire - 19 miles. Access to airport.
Junction of 115A. South access to Jefferson Meadows business area. Services at highway - gas, diesel. Access to the White Mountain National Forest Recreational Area, south of highway. The White Mountain National Forest (better known as 'the Whites') in central New Hampshire is one of America's most popular public lands, registering more visitors annually than Yellowstone and Yosemite combined.
Roadside turnout - South side of highway. Photo is view of highway heading east on #2.
View from highway heading east on Highway #2.
South to Carroll - 10 miles; Twin Mountain - 11 miles. Access to Franconia Notch State Park.
Gas, no diesel - North side of highway.
Access to hiking trail - South side of highway. Paved, no services.
Large, paved - North side of highway.
North to Berlin and Northern Forest Heritage Park. Access to lodging.
Access to communities of Glen House, New Hampshire, Jackson, New Hampshire and Glen, New Hampshire - South of highway. Access to Wildcat Mountain Ski Area - South of highway. Access to White Mountain National Forest Information - South of highway. North access to Moose Brook State Park Campground.
Welcome to Gorham, New Hampshire. Gorham is nestled in the heart of the White Mountains. With a population of just under 3,000 people. The Town of Gorham was incorporated in 1836 with 150 inhabitants. The scenery and recreation such as, skiing, snowshoeing, snowmobiling, hiking, mountain biking, golf, canoeing and kayaking.
Large, gravel, no services - South side of highway.
Gravel, no services - North side of highway. Photo taken from turnout of Leadmine State Forest.
Roadside turnout - South side of highway. Continuing through the rugged Mahoosuc Range, the Appalachian Trail Trail enters New Hampshire and then makes its first ascent in the state up Mt. Success and continues to the White Mountains. You can visit the headquarters of the AMC hut system at Pinkham Notch, at the foot of Mount Washington.
Gravel, no services - South side of highway.
State run, toilets, picnic tables - South side of highway.
First chartered in 1769, this town was named for William Petty Fitzmaurice, Earl of Shelburne. Lord Shelburne was a supporter of independence for the American colonies, and at his insistence, the king recognized the independence of the United States.
South side of highway. Some 1200 feet above Profile Lake, the Old Man is outlined on a shoulder of Profile Mountain, and juts abruptly into space. Five layers of granite ledge, one on top of the other at exactly a lateral distance of 25 feet, make up the Old Man. One layer forms the chin, another the upper lip, a third one the nose, and the forehead is formed by two layers. The Old Man stands at forty feet and five inches.

industry_corpus2: Travel & Geography


text:
RCP295700BK Rubbermaid Commercial - Rectangular Deskside Plastic Wastebasket Black - 10.25 Gal.
Rectangular Deskside Plastic Wastebasket Black - 10.25 Gal.
Rectangular Deskside Plastic Wastebasket Beige - 10.25 Gal. Rectangular Deskside Plastic Wastebasket Black - 3.5 Gal. Beige Fire Resistant Wastebasket - 7 Qt Fire-Resistant Wastebasket Rectangular Black Fiberglass - 7 Gal.
Fire-Safe Wastebasket Rectangular Steel Gray - 7.5 Gal. Gray Fire Resistant Wastebasket 7 Gallon Slim Jim Resin End Step Beige Waste Basket - 19.6 in. x 12.3 in. Fire-Safe Wastebasket Round Steel Black - 6.5 Gal.


text:
Speech is a common challenge for people living with Late Onset (LOTS) Tay-Sachs, Sandhoff or GM1 diseases. It can affect all aspects of enjoying a full and active life. Ways to help including working with a Speech language pathologist and reading Tips for Improving Communication, from NTSAD.
Problems with communication vary in nature and severity from person to person. Although there are commonalities, no two people with LOTS are exactly alike. As the disease progresses, the variability continues. Many people talk so quickly their words run together, while others drop the endings of their words. Whatever the problem a Speech Language Pathologist can help.
If you have LOTS, the following list summarizes problems that you may experience at different stages of the disease. In many cases, you may experience the same areas of difficulty throughout the course of the disease, often with increasing severity over time.
If you are affected with LOTS, a speech-language pathologist can be helpful at all stages of the disease. In the early stages, a SLP can assist with problem solving and developing strategies to overcome communication challenges and help you continue to live a more full and empowered life.
Early intervention and involvement with therapeutic professionals is best because you can learn compensatory strategies more successfully during the early stages of LOTS and can then apply them throughout the course of the disease.
A SLP may recommend use of augmentative or alternative communication devices and techniques, which can be as simple as a word/picture board, or more complex, such as an electronic device that speaks for you.
For example, the SLP might work with you and your family to create a word/picture board tailored to your environment (whether it be a private residence or a long-term care facility) or flexible enough to be carried around. If an electronic device might be beneficial, the SLP, will evaluation your interest and motivation to use it, and will help make it easily accessible.
It is very important for individuals with LOTS to seek speech-language therapy in order to address speech issues and maximize their ability to express themselves and communicate. Speech-language therapy can also help you address swallowing problems and help prevent respiratory infections caused by aspiration.
How to Find a Speech Language Pathologist?
Generally your treating physician provides the referral. The SLP will coordinate with your overall health care providers and may possibly be covered by your medical insurance.
American Speech-Language-Hearing Association (ASHA) provides an online directory of Audiology and Speech-Language Pathology Programs. Their searchable database contains listings of more than 7,000 programs that employ audiologists and speech-language pathologists who hold the Certificate of Clinical Competence (CCC) from ASHA. Find a speech-language pathologist at www.asha.org.


text:
NAOMI CAMPBELL isn't building a new eco-home on Sedir island off Turkey, despite reports about the house in this weekend's tabloids.
The Sunday Mirror reported that Campbell's boyfriend, Vladislav Doronin, had commissioned a house to be built for the supermodel's 41st birthday in the shape of the Egyptian Eye of Horus symbol, known as the "all-seeing eye". The 25-bedroom house, said to be created by architect Luis de Garrido, was described in detail, including a glass covered dome and indoor garden - as well as several eco-friendly features including rooftop solar panels and underground volcanic water heaters.
Unfortunately, Campbell and Doronin know nothing about it.
"I'm sure it's very nice, but neither Vlad nor I have ever seen or heard of this eco-house house or the architect before," Campbell told us today. "The rumours are completely untrue."
Campbell is set to be honoured for her charity work at the Angel Ball in New York next week, and is currently hard at work on her clothing collection for Fiorucci, set to be launched early next year.
YOU SHOULD SEE: Is Naomi engaged?


text:
6 qt cover clear mixer w black trim fits bowl lift stand kitchenaid professional 5 covers set of 2 authentic.
professional glass bowl green blue paisley stand mixer cover lift all 6 qt design series with kitchenaid hd g.
kitchen aid mixer bowl lift antique stand cover 6 quart professional kitchenaid.
cover for professional mixer this kitchenaid 5 qt kitchen aid pro full size of gorgeous pink sale stand.
kitchen aid 6 qt stand mixer medium size of exceptional kitchenaid professional cover hd.
professional 5 quart mixer cover pro plus kitchenaid 6 bowl lift stand.
stand mixer blue professional crystal cover kitchenaid 600 series 6 quart pattern.
cover stand mixer professional series 6 quart sunbeam pattern kitchenaid cov.
kitchen aid stand mixer cover medium size of blender with kitchenaid professional 5 kitc.
quilted cotton tilt head stand mixer cover kitchenaid professional 5 qt.
pro mixer artisan vs professional reviews series cover stand kitchenaid hd kitchen aid.
pro mixer cover fresh kitchen aid attachments accessories professional mixers series kitchenaid stand mixe.
professional mixer cover kitchen aid stand series 6 quart bowl lift kitchenaid hd p.
lift stand mixers amazon 7 qt bowl mixer regular price 6 quart kitchenaid professional cover b.
mixer cover accessories knitting pattern professional manual kitchenaid 5 qt purple c.
pro mixer cover professional stand kitchen aid kitchenaid 600 fi.
6 qt stand mixer cover professional series pearl metallic kitchenaid pattern.
kitchen aid bowl stand mixer 6 qt sale kitchenaid professional cover 5.
cover for professional mixer series kitchenaid 600 6 quart stand pattern kitchen aid pro f.
mixer dimensions professional stand kitchenaid cover pattern classic quart.
6 quart mixer cover qt professional bowl lift stand speed kitchenaid c.
professional 6 qt mixer cover kitchenaid stand.
mixer cover kitchenaid professional pattern green stand artisan pistachio fitted.
pro mixer cover professional 6 artisan best price stand red find your kitchenaid 600 c.
kitchen aid stand mixer cover best professional 5 plus quart kitchenaid qt.
polka clear professional series 6 quart stand mixer cover kitchenaid pro 600.
6 qt mixer cover full size of professional series quart stand review candy apple 5 plus kitchenaid.


text:
Texas dairy farmers share the desire of Texans – in all times, not just in drought – to protect and conserve water supplies.
Dairy farmers work with researchers and others to develop new water conservation and quality protection technologies; upgrade irrigation systems; and modernize water storage and delivery systems.
Water used on the farm is recycled and used multiple times. For example, water used to clean the milking parlor is reused to clean barn alleys or walkways and then to irrigate fields.
Fertilizing crops with cow manure increases the soil’s water-holding capacity by 20 percent, requiring less groundwater for irrigation.
In arid areas, dairies capture rainwater from their roofs and fields to irrigate crops.
Dairy farms must comply with clean water laws. Farmers protect the water on and near their farms through a variety of practices to minimize potential runoff from their operations.
In order to operate a dairy, a dairy farm must obtain a number of permits from state agencies that oversee environmental operating practices. For example, dairies are required to maintain lined waste liquid storage ponds (lagoons), undergo continuous water testing, pass regular inspections, and develop and implement a site-specific nutrient management plan that tells the farmer where and how to apply manure and wastewater to fields.


text:
Alaska Anchorage will head to Nampa, Idaho for the Great Northwest Athletic Conference Championships Feb. 15-16.
2019 will mark the seventh time that Alaska Anchorage will compete at the GNAC Indoor Track and Field Championships. The men’s team has never finished worse than second and has won the team title three times (2015, 2016 and 2017). The women have finished on the podium five times, including three titles (2013, 2014 and 2016).
UAA will be sending many returning GNAC Champions to Nampa, Idaho. Felix Kemboi is the defending champion in the 5,000 and the Seawolves have won the men’s 5,000 at the last six championships. Wesley Kirui and Edwin Kangogo are currently ranked 1-2 in the league. Chris Brake will look to defend his title in the triple, but he is currently ranked behind Zach Whittaker of Central Washington. Brandon Nicholson is ranked third. Danielle McCormick is currently ranked third in the 800 after claiming the title a year ago. The Seawolves have additional three women, Ruth Cvancara, Yemi Knight and Yvonne Jeschke, ranked in the top-10. Caroline Kurgat won both the mile and 5,000 in 2017 before redshirting the 2018 season. Kurgat has not raced the mile this season, but has set the all-time NCAA Div. II record in both the 3,000 (9:07.05) and 5,000 (15:28.46). The Seawolves have won the women’s mile at the last three championships, each time by a different woman (Joyce Chelimo (2016), Caroline Kurgat (2017) and Tamara Perez (2018). Daniel Remington is the only returner from the men’s 4x400 championship team from 2018. The Seawolves have won the last three and four of the last five GNAC titles in the men’s 4x400. Vanessa Aniteye is the only returning member of the women’s 4x400 relay that won in 2017.
Alaska Anchorage will compete NCAA Div. II Indoor Track and Field Championships host by Pittsburg State in Pittsburg, Kansas.


text:
ML Best offers top-level gutter care. From gutter installation to gutter repair, we provide superior service to your fit your needs.
Soil erosion; which can severely damage your home landscaping. It may also contribute to the loss of fertile land, water pollution, air pollution and damage to dams and drains.
Roof damage; water damage can result in a leaky roof, and/or mold contamination.
Standing water from a clogged gutter may potentially cause water overflow or a mosquito infestation.
Damage to the home’s foundation; water pools around the foundation, which can, in turn, may cause the foundation to crack.
After making a proper assessment, ML Best professionals will help you move forward in your gutter needs.


text:
SOLD!!!HUSQVARNA R175 RIDE ON LAWN MOWER SOLD!
Brief Description: YEAR 2009. 13HP BRIGGS & STRATTON ENGINE. ARTICULATED WHEELBASE. FRONT MOUNTED CUTTING DECK. SERVICE POSITION FOR BLADE ACCESS. COMPLETE CONTROL/STEERING PANEL 1.6 - 3.5 INCH CUTTING HEIGHT RANGE. REAR DISCHARGE OR UNCOLLECTED CLIPPING. ELECTRIC START. 12V BATTERY. 10 LITRE FUEL CAPACITY. 103CM CUTTING WIDTH.
More Information: Husqvarna''s Rider 175 model lawn mower is a high-end consumer model intended for large properties with lawn areas that are potentially difficult to access. It is a ride-on model but has a front-mounted cutting deck that allows for easier access in difficult areas (e.g. under trees). The mower can discharge clippings out the back or leave them on the lawn. The chassis uses an articulating wheelbase which allows for precise steering control and once again facilitates cutting hard-to-reach areas. Other features include a service position for blade access or cleaning and a fully accessible control panel mounted in front of the driver.


text:
Be the first to know about job openings at Back On My Feet.
Do you know someone at Back On My Feet ? Connect to find out!


text:
A number of our customers have completely outsourced their quality control and quality auditing services to J.A. King. Our comprehensive QA/QC auditing services ensure compliance with regulatory requirements, quality assurance standards, and help drive continuous improvement.
Our technicians possess world-class technical expertise, and can instill integrity into your quality system. Our customers have realized reductions in out of tolerance findings by up to 35%!
Learn more about how we can instill integrity into your quality assurance system and reduce your risk!


text:
I know it sounds good.. that's why I made sure it was in the press release back in December.
In the recent article, Ed just mentioned it again.
But is it enough to get the upstate NY guys to do some traveling?
The upstate New York guys should travel because we don't have much left in New York unless you race DIRT.


text:
Join us to welcome the new and improved magnet wall. Create street scenes, reassemble cars, and more. The movie Cars will be playing in the MC Theater.
artitoriumonbroadway.org for discounts on these days.