I. Introduction

II. QoE Management for Multimedia Streaming Services

III. Multimedia Streaming Services Over the Internet

IV. Network Softwarization and Virtualization: The Promise of SDN and NFV in Future Networks

V. QoE Management Using SDN and NFV

VI. QoE-Management Approaches Using Emerging Architectures

VII. QoE in Emerging Applications: Immersive AR/VR, Cloud Gaming, Light Field Display and Mulsemedia

VIII. QoE Management Challenges and Research Directions in Future Softwarized Networks

IX. Conclusion